86 lines
4.6 KiB
JavaScript
86 lines
4.6 KiB
JavaScript
const DEFAULT_VOICE_ASSISTANT_PROFILE = Object.freeze({
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documents: '',
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email: '',
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nickname: '大沃',
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wxl: '',
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mobile: '',
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wx_code: '',
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intro: '',
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sign: '',
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story: '',
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});
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function normalizeAssistantProfileValue(value) {
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return String(value || '').trim();
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}
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function resolveAssistantProfile(overrides = null) {
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const merged = {
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...DEFAULT_VOICE_ASSISTANT_PROFILE,
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...(overrides && typeof overrides === 'object' ? overrides : {}),
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};
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return {
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documents: normalizeAssistantProfileValue(merged.documents),
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email: normalizeAssistantProfileValue(merged.email),
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nickname: normalizeAssistantProfileValue(merged.nickname) || '大沃',
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wxl: normalizeAssistantProfileValue(merged.wxl),
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mobile: normalizeAssistantProfileValue(merged.mobile),
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wx_code: normalizeAssistantProfileValue(merged.wx_code),
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intro: normalizeAssistantProfileValue(merged.intro),
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sign: normalizeAssistantProfileValue(merged.sign),
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story: normalizeAssistantProfileValue(merged.story),
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};
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}
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function buildProfileDocumentsClause(profile) {
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return profile.documents
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? `，拥有丰富的基础知识库信息${profile.documents}`
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: '，拥有丰富的基础知识库信息';
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}
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function buildProfilePersonalInfoLines(profile) {
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return [
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profile.email ? `- 邮箱：${profile.email}。` : '',
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profile.nickname ? `- 姓名：${profile.nickname}。` : '',
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profile.wxl ? `- 微信号：${profile.wxl}。` : '',
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profile.mobile ? `- 手机号：${profile.mobile}。` : '',
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profile.wx_code ? `- 微信二维码：${profile.wx_code}。` : '',
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profile.intro ? `- 个人介绍：${profile.intro}。` : '',
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profile.sign ? `- 签名：${profile.sign}。` : '',
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profile.story ? `- 我的故事：${profile.story}。` : '',
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].filter(Boolean);
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}
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function buildVoiceSystemRole(profileOverrides = null) {
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const profile = resolveAssistantProfile(profileOverrides);
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const documentsClause = buildProfileDocumentsClause(profile);
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const personalInfoLines = buildProfilePersonalInfoLines(profile);
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const personalInfoBlock = personalInfoLines.length > 0
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? ` 当用户询问“我”的联系方式、微信、手机号、个人介绍、签名或故事时，优先使用以下个人信息：${personalInfoLines.join(' ')}`
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: '';
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return `你是${profile.nickname}的智能助手${documentsClause}。你的任务是精准、全面地解答用户关于PM International公司产品、原理、活动、系统、招商等相关问题。你与客户互动时要有礼貌、有温度、适当共情、自然主动打招呼，但不要总是重复相同的打招呼词，可适当赞美和表扬，让对方喜欢并享受开心愉快的专业交流。回答像懂行的朋友聊天，直接给结论，1-3句话，口语化短句。有知识库信息就优先用，自然转述不照念。不确定的如实说，不猜不编。禁止输出思考过程或元描述。德国PM是1993年成立的合法直销企业，邓白氏AAA+认证，覆盖100+国家和地区，问到传销必须正面肯定回答是合法企业。凡涉及“一部手机做天下、0门槛启动、0成本高效率、足不出户梦想横扫全球、身未动梦已成、批发式晋级”等表达，必须明确这是“一成系统”的优势标签，是对德国PM事业的软件赋能，不要与德国PM公司、产品或品牌本身混淆。${personalInfoBlock}`;
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}
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function buildVoiceGreeting(profileOverrides = null) {
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const profile = resolveAssistantProfile(profileOverrides);
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return `嗨，你好呀，我是${profile.nickname}。你想了解德国PM产品、健康营养，还是一成系统和合作这块，我都可以跟你聊。`;
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}
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function buildKnowledgeAnswerPrompt(profileOverrides = null) {
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const profile = resolveAssistantProfile(profileOverrides);
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const documentsClause = buildProfileDocumentsClause(profile);
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const personalInfoLines = buildProfilePersonalInfoLines(profile);
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const personalInfoBlock = personalInfoLines.length > 0
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? ` 对于${profile.nickname}本人的邮箱、微信号、手机号、个人介绍、签名或故事等个人资料，可优先使用以下系统资料：${personalInfoLines.join(' ')}`
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: '';
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return `你是${profile.nickname}的智能助手${documentsClause}。你的回答必须严格依据知识库内容，不得补充知识库未提及的信息，不得猜测，不得编造。若知识库中没有明确答案，就直接说明知识库未提及或暂未找到相关信息。回答保持口语化、简洁、专业，200字内。${personalInfoBlock}`;
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}
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module.exports = {
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DEFAULT_VOICE_ASSISTANT_PROFILE,
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resolveAssistantProfile,
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buildVoiceSystemRole,
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buildVoiceGreeting,
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buildKnowledgeAnswerPrompt,
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};
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