Files
urbanLifeline/urbanLifelineWeb/packages/workcase_wechat/pages/chatRoom/chatRoom/chatRoom.uvue

450 lines
14 KiB
Plaintext
Raw Normal View History

2025-12-22 19:16:53 +08:00
<template>
<!-- #ifdef APP -->
<scroll-view style="flex:1">
<!-- #endif -->
<view class="page">
<!-- 自定义导航栏 -->
<view class="nav" :style="{ paddingTop: headerPaddingTop + 'px', height: headerTotalHeight + 'px' }">
<view class="nav-back" @tap="goBack">
2025-12-23 13:27:36 +08:00
<view class="nav-back-icon"></view>
2025-12-22 19:16:53 +08:00
</view>
<text class="nav-title">{{ roomName }}</text>
2025-12-23 18:57:41 +08:00
</view>
<!-- 聊天室人员和操作 -->
<view class="room-toolbar" :style="{ top: headerPaddingTop + 44 + 'px' }">
<view class="member-count" @tap="showMembers = !showMembers">
<text class="member-count-text">{{ totalMembers.length > 0 ? totalMembers.length + ' 人在线' : '暂无人员' }}</text>
</view>
<view class="toolbar-right">
<button class="toolbar-btn" @tap="handleWorkcaseAction">
<text class="toolbar-btn-text">{{ workcaseId ? '查看工单' : '创建工单' }}</text>
2025-12-23 17:16:28 +08:00
</button>
2025-12-23 18:57:41 +08:00
<button class="toolbar-btn meeting-btn" @tap="startMeeting">
<text class="toolbar-btn-text meeting-text">发起会议</text>
2025-12-23 17:16:28 +08:00
</button>
2025-12-22 19:16:53 +08:00
</view>
</view>
2025-12-23 18:57:41 +08:00
<!-- 弹窗显示人员列表和在线情况 -->
<view v-if="showMembers" class="members-popup-mask" @tap="showMembers = false">
<view class="members-popup" :style="{ top: headerPaddingTop + 88 + 'px' }" @tap.stop>
<view class="members-list">
<view v-if="totalMembers.length === 0" class="members-empty">
<text class="members-empty-text">暂无人员在线</text>
</view>
<view v-else class="member-item" v-for="member in totalMembers" :key="member.oderId">
<view class="member-avatar">
<text class="member-avatar-text">{{ member.userName?.charAt(0) || '客' }}</text>
</view>
<text class="member-name">{{ member.userName || '未知' }}</text>
<view class="member-status" :class="member.isOnline ? 'online' : 'offline'"></view>
</view>
</view>
</view>
</view>
2025-12-22 19:16:53 +08:00
<!-- 聊天消息区域 -->
<scroll-view class="chat-area" scroll-y="true" :scroll-top="scrollTop"
2025-12-23 18:57:41 +08:00
:style="{ top: (headerPaddingTop + 88) + 'px' }"
@scrolltoupper="loadMoreMessages"
upper-threshold="50">
<!-- 加载更多提示 -->
<view v-if="loadingMore" class="loading-more">
<text class="loading-more-text">加载中...</text>
</view>
<view v-else-if="!hasMore" class="loading-more">
<text class="loading-more-text">没有更多消息了</text>
</view>
2025-12-22 19:16:53 +08:00
<view class="message-list">
2025-12-23 18:57:41 +08:00
<view class="message-item" v-for="msg in messages" :key="msg.messageId"
2025-12-22 19:16:53 +08:00
:class="msg.senderType === 'guest' ? 'self' : 'other'">
<!-- 对方消息(左侧) -->
<view class="message-row other-row" v-if="msg.senderType !== 'guest'">
2025-12-23 17:16:28 +08:00
<view>
<view class="avatar">
<text class="avatar-text">{{ msg.senderName?.charAt(0) || '客' }}</text>
</view>
<text class="sender-name">{{ msg.senderName || '客服' }}</text>
2025-12-22 19:16:53 +08:00
</view>
<view class="message-content">
<view class="bubble other-bubble">
<text class="message-text">{{ msg.content }}</text>
</view>
<text class="message-time">{{ formatTime(msg.sendTime) }}</text>
</view>
</view>
<!-- 自己消息(右侧) -->
<view class="message-row self-row" v-else>
<view class="message-content">
<view class="bubble self-bubble">
<text class="message-text">{{ msg.content }}</text>
</view>
<text class="message-time">{{ formatTime(msg.sendTime) }}</text>
</view>
<view class="avatar self-avatar">
<text class="avatar-text">我</text>
</view>
</view>
</view>
</view>
</scroll-view>
<!-- 底部输入区 -->
<view class="footer">
<view class="input-row">
<input class="chat-input" v-model="inputText" placeholder="输入消息..."
@confirm="sendMessage" />
<view class="send-btn" @tap="sendMessage">
<text class="send-text">发送</text>
</view>
</view>
</view>
<!-- 工单创建弹窗 -->
<WorkcaseCreator v-if="showWorkcaseCreator" :show="showWorkcaseCreator"
@close="hideCreator" @success="onWorkcaseCreated" />
</view>
<!-- #ifdef APP -->
</scroll-view>
<!-- #endif -->
</template>
<script setup lang="ts">
2025-12-23 18:57:41 +08:00
import { ref, reactive, computed, nextTick, onMounted } from 'vue'
2025-12-22 19:16:53 +08:00
import WorkcaseCreator from '@/components/WorkcaseCreator/WorkcaseCreator.uvue'
2025-12-23 18:57:41 +08:00
import type { ChatRoomMessageVO, CustomerVO, ChatMemberVO, TbChatRoomMessageDTO } from '@/types/workcase'
import { workcaseChatAPI } from '@/api/workcase'
2025-12-22 19:16:53 +08:00
// 响应式数据
const headerPaddingTop = ref<number>(44)
const headerTotalHeight = ref<number>(88)
const roomId = ref<string>('')
const workcaseId = ref<string>('')
const roomName = ref<string>('聊天室')
const inputText = ref<string>('')
const scrollTop = ref<number>(0)
const showWorkcaseCreator = ref<boolean>(false)
2025-12-23 18:57:41 +08:00
const loading = ref<boolean>(false)
const sending = ref<boolean>(false)
const loadingMore = ref<boolean>(false)
const currentPage = ref<number>(1)
const hasMore = ref<boolean>(true)
// 用户信息从storage获取
const currentUserId = ref<string>('')
const currentUserName = ref<string>('我')
function loadUserInfo() {
try {
const userInfo = uni.getStorageSync('userInfo')
if (userInfo) {
const user = typeof userInfo === 'string' ? JSON.parse(userInfo) : userInfo
currentUserId.value = user.userId || user.id || ''
currentUserName.value = user.username || user.nickName || '我'
}
} catch (e) {
console.error('获取用户信息失败:', e)
}
}
2025-12-22 19:16:53 +08:00
// 消息列表
2025-12-23 18:57:41 +08:00
const messages = reactive<ChatRoomMessageVO[]>([])
// 所有默认客服
const defaultWorkers = reactive<CustomerVO[]>([])
async function loadDefaultWorkers() {
const res = await workcaseChatAPI.getAvailableCustomerServices()
if(res.success && res.dataList) {
defaultWorkers.splice(0, defaultWorkers.length, ...res.dataList)
2025-12-22 19:16:53 +08:00
}
2025-12-23 18:57:41 +08:00
}
// 查询进入聊天室的人员, 包含了访客
const chatMembers = reactive<ChatMemberVO[]>([])
async function loadChatMembers() {
const res = await workcaseChatAPI.getChatRoomMemberList(roomId.value)
if(res.success && res.dataList) {
chatMembers.splice(0, chatMembers.length, ...res.dataList)
}
}
const showMembers = ref(false)
// 计算聊天室人数: 默认客服转成ChatMemberVO + 进入聊天室的人员,去重,进入聊天室的人员是在线状态
interface MemberDisplay {
oderId: string
userId: string
userName: string
isOnline: boolean
}
const totalMembers = computed<MemberDisplay[]>(() => {
const memberMap = new Map<string, MemberDisplay>()
// 先添加默认客服(离线状态)
defaultWorkers.forEach((worker, index) => {
memberMap.set(worker.userId || '', {
oderId: `worker-${index}`,
userId: worker.userId || '',
userName: worker.username || '客服',
isOnline: false
})
})
// 再添加聊天室成员(在线状态),覆盖同一用户
chatMembers.forEach((member, index) => {
memberMap.set(member.userId || '', {
oderId: member.memberId || `member-${index}`,
userId: member.userId || '',
userName: member.userName || '未知',
isOnline: true
})
})
return Array.from(memberMap.values())
})
2025-12-22 19:16:53 +08:00
// 生命周期
onMounted(() => {
uni.getSystemInfo({
success: (res) => {
// #ifdef MP-WEIXIN
try {
const menuButtonInfo = uni.getMenuButtonBoundingClientRect()
headerPaddingTop.value = menuButtonInfo.top
headerTotalHeight.value = menuButtonInfo.bottom + 8
} catch (e) {
headerPaddingTop.value = res.statusBarHeight || 44
headerTotalHeight.value = (res.statusBarHeight || 44) + 44
}
// #endif
// #ifndef MP-WEIXIN
headerPaddingTop.value = res.statusBarHeight || 44
headerTotalHeight.value = (res.statusBarHeight || 44) + 44
// #endif
}
})
// 获取页面参数
const pages = getCurrentPages()
const currentPage = pages[pages.length - 1] as any
if (currentPage && currentPage.options) {
roomId.value = currentPage.options.roomId || ''
workcaseId.value = currentPage.options.workcaseId || ''
}
2025-12-23 18:57:41 +08:00
loadUserInfo()
2025-12-22 19:16:53 +08:00
loadChatRoom()
2025-12-23 18:57:41 +08:00
loadDefaultWorkers()
loadChatMembers()
2025-12-22 19:16:53 +08:00
})
// 加载聊天室
2025-12-23 18:57:41 +08:00
const PAGE_SIZE = 5
const messageTotal = ref<number>(0)
async function loadChatRoom() {
if (!roomId.value) return
loading.value = true
try {
// 获取聊天室信息
const roomRes = await workcaseChatAPI.getChatRoomById(roomId.value)
if (roomRes.success && roomRes.data) {
roomName.value = roomRes.data.roomName || '聊天室'
workcaseId.value = roomRes.data.workcaseId || ''
messageTotal.value = roomRes.data.messageCount || 0
}
// 后端是降序查询page1是最新消息
currentPage.value = 1
hasMore.value = true // 默认有更多loadMessages中会根据实际情况更新
// 获取消息列表
await loadMessages()
} catch (e) {
console.error('加载聊天室失败:', e)
} finally {
loading.value = false
}
}
// 加载消息列表后端降序page1是最新消息需要反转显示
async function loadMessages() {
console.log('[loadMessages] 开始加载, currentPage:', currentPage.value, 'roomId:', roomId.value)
if (!roomId.value) return
try {
const msgRes = await workcaseChatAPI.getChatMessagePage({
filter: { roomId: roomId.value },
pageParam: { page: currentPage.value, pageSize: PAGE_SIZE }
})
console.log('[loadMessages] 响应:', msgRes)
if (msgRes.success && msgRes.dataList) {
const pageInfo = msgRes.pageDomain?.pageParam
const actualTotalPages = pageInfo?.totalPages || 1
hasMore.value = actualTotalPages > currentPage.value
console.log('[loadMessages] pageInfo:', pageInfo, 'actualTotalPages:', actualTotalPages, 'hasMore:', hasMore.value)
// 后端降序返回,需要反转后显示(早的在上,新的在下)
const reversedList = [...msgRes.dataList].reverse()
messages.splice(0, messages.length, ...reversedList)
console.log('[loadMessages] 加载完成, 消息数:', messages.length)
nextTick(() => scrollToBottom())
}
} catch (e) {
console.error('加载消息列表失败:', e)
}
}
// 加载更多历史消息(滚动到顶部触发,加载下一页更早的消息)
async function loadMoreMessages() {
console.log('[loadMoreMessages] 触发, roomId:', roomId.value, 'loadingMore:', loadingMore.value, 'hasMore:', hasMore.value, 'currentPage:', currentPage.value)
if (!roomId.value || loadingMore.value || !hasMore.value) {
console.log('[loadMoreMessages] 跳过加载 - roomId:', !roomId.value, 'loadingMore:', loadingMore.value, '!hasMore:', !hasMore.value)
return
}
// 加载下一页(更早的消息)
const nextPage = currentPage.value + 1
console.log('[loadMoreMessages] 准备加载页:', nextPage)
loadingMore.value = true
try {
const msgRes = await workcaseChatAPI.getChatMessagePage({
filter: { roomId: roomId.value },
pageParam: { page: nextPage, pageSize: PAGE_SIZE }
})
console.log('[loadMoreMessages] 响应:', msgRes)
if (msgRes.success && msgRes.dataList && msgRes.dataList.length > 0) {
const pageInfo = msgRes.pageDomain?.pageParam
const actualTotalPages = pageInfo?.totalPages || 1
console.log('[loadMoreMessages] pageInfo:', pageInfo, 'actualTotalPages:', actualTotalPages)
currentPage.value = nextPage
hasMore.value = actualTotalPages > currentPage.value
console.log('[loadMoreMessages] 更新后 currentPage:', currentPage.value, 'hasMore:', hasMore.value)
// 后端降序返回,反转后插入到列表前面
const reversedList = [...msgRes.dataList].reverse()
messages.unshift(...reversedList)
console.log('[loadMoreMessages] 加载完成, 消息数:', messages.length)
} else {
console.log('[loadMoreMessages] 没有更多数据')
hasMore.value = false
}
} catch (e) {
console.error('加载更多消息失败:', e)
} finally {
loadingMore.value = false
}
2025-12-22 19:16:53 +08:00
}
2025-12-23 17:16:28 +08:00
// 格式化时间(兼容 iOS
2025-12-22 19:16:53 +08:00
function formatTime(time?: string): string {
if (!time) return ''
2025-12-23 17:16:28 +08:00
// iOS 不支持 "yyyy-MM-dd HH:mm:ss" 格式,需要转换为 "yyyy-MM-ddTHH:mm:ss" 或 "yyyy/MM/dd HH:mm:ss"
const iosCompatibleTime = time.replace(' ', 'T')
const date = new Date(iosCompatibleTime)
if (isNaN(date.getTime())) return ''
2025-12-22 19:16:53 +08:00
return `${date.getHours().toString().padStart(2, '0')}:${date.getMinutes().toString().padStart(2, '0')}`
}
// 发送消息
2025-12-23 18:57:41 +08:00
async function sendMessage() {
2025-12-22 19:16:53 +08:00
const text = inputText.value.trim()
2025-12-23 18:57:41 +08:00
if (!text || sending.value) return
2025-12-22 19:16:53 +08:00
2025-12-23 18:57:41 +08:00
sending.value = true
const tempId = Date.now().toString()
// 先添加临时消息到界面
const tempMsg: ChatRoomMessageVO = {
messageId: tempId,
2025-12-22 19:16:53 +08:00
roomId: roomId.value,
2025-12-23 18:57:41 +08:00
senderId: currentUserId.value,
2025-12-22 19:16:53 +08:00
senderType: 'guest',
2025-12-23 18:57:41 +08:00
senderName: currentUserName.value,
2025-12-22 19:16:53 +08:00
content: text,
2025-12-23 18:57:41 +08:00
sendTime: new Date().toISOString(),
status: 'sending'
2025-12-22 19:16:53 +08:00
}
2025-12-23 18:57:41 +08:00
messages.push(tempMsg)
2025-12-22 19:16:53 +08:00
inputText.value = ''
2025-12-23 18:57:41 +08:00
nextTick(() => scrollToBottom())
2025-12-22 19:16:53 +08:00
2025-12-23 18:57:41 +08:00
try {
// 调用API发送消息
const msgDTO: TbChatRoomMessageDTO = {
roomId: roomId.value,
senderId: currentUserId.value,
senderType: 'guest',
senderName: currentUserName.value,
messageType: 'text',
content: text
}
const res = await workcaseChatAPI.sendMessage(msgDTO)
if (res.success && res.data) {
// 更新临时消息为真实消息
const idx = messages.findIndex(m => m.messageId === tempId)
if (idx !== -1) {
messages[idx] = { ...res.data, status: 'sent' }
}
} else {
// 发送失败,标记状态
const idx = messages.findIndex(m => m.messageId === tempId)
if (idx !== -1) {
messages[idx].status = 'failed'
}
uni.showToast({ title: res.message || '发送失败', icon: 'none' })
}
} catch (e) {
console.error('发送消息失败:', e)
const idx = messages.findIndex(m => m.messageId === tempId)
if (idx !== -1) {
messages[idx].status = 'failed'
}
uni.showToast({ title: '发送失败', icon: 'none' })
} finally {
sending.value = false
}
2025-12-22 19:16:53 +08:00
}
// 滚动到底部
function scrollToBottom() {
scrollTop.value = 999999
}
// 处理工单操作
function handleWorkcaseAction() {
if (workcaseId.value) {
uni.navigateTo({
url: `/pages/workcase/workcaseDetail/workcaseDetail?workcaseId=${workcaseId.value}`
})
} else {
showWorkcaseCreator.value = true
}
}
// 隐藏工单创建器
function hideCreator() {
showWorkcaseCreator.value = false
}
// 工单创建成功
function onWorkcaseCreated(data: any) {
hideCreator()
workcaseId.value = data.workcaseId || 'new-workcase'
uni.showToast({
title: '工单创建成功',
icon: 'success'
})
}
// 发起会议
function startMeeting() {
uni.navigateTo({
url: `/pages/meeting/Meeting/Meeting?roomId=${roomId.value}&workcaseId=${workcaseId.value}`
})
}
// 返回上一页
function goBack() {
uni.navigateBack()
}
</script>
<style lang="scss" scoped>
@import "./chatRoom.scss";
</style>