diff --git a/urbanLifelineWeb/packages/workcase/src/assets/css/common.scss b/urbanLifelineWeb/packages/workcase/src/assets/css/common.scss
index 4d0034e4..6c2752e0 100644
--- a/urbanLifelineWeb/packages/workcase/src/assets/css/common.scss
+++ b/urbanLifelineWeb/packages/workcase/src/assets/css/common.scss
@@ -1,5 +1,10 @@
 // 全局EL分页组件样式
 
+// ==================== 品牌色变量 ====================
+$brand-color: #0055AA;
+$brand-color-light: #EBF5FF;
+$brand-color-hover: #004488;
+
 .content-header {
     display: flex;
     align-items: center;
@@ -190,11 +195,32 @@
     align-items: center;
     gap: 10px;
 }
-
+// 分页样式
 .table-pagination {
-    margin-top: 12px;
+    padding: 16px 20px;
     display: flex;
     justify-content: flex-end;
+    border-top: 1px solid #f1f5f9;
+    background: #fff;
+}
+
+// 全局分页样式（不需要 :deep，因为这是全局样式）
+.el-pagination {
+    .el-pager {
+        li {
+            border-radius: 6px;
+            
+            &.is-active {
+                background: $brand-color;
+                color: #fff;
+            }
+        }
+    }
+    
+    .btn-prev,
+    .btn-next {
+        border-radius: 6px;
+    }
 }
 
 .file-name-cell {
diff --git a/urbanLifelineWeb/packages/workcase/src/views/admin/log/workcaseLog/WorkcaseLogView.vue b/urbanLifelineWeb/packages/workcase/src/views/admin/log/workcaseLog/WorkcaseLogView.vue
index 3b3977e2..61b6a6f2 100644
--- a/urbanLifelineWeb/packages/workcase/src/views/admin/log/workcaseLog/WorkcaseLogView.vue
+++ b/urbanLifelineWeb/packages/workcase/src/views/admin/log/workcaseLog/WorkcaseLogView.vue
@@ -1,5 +1,5 @@
 <template>
-    <AdminLayout title="工单日志" info="查看工单操作记录">
+    <AdminLayout title="工单日志" info="查看工单流程处理记录">
         <template #action>
             <el-button type="primary" @click="exportLogs">
                 <el-icon><Download /></el-icon>
@@ -11,46 +11,48 @@
             <!-- 筛选区域 -->
             <el-card class="filter-card">
                 <div class="ticket-filters">
-                    <el-date-picker v-model="dateRange" type="daterange" range-separator="至" start-placeholder="开始日期" end-placeholder="结束日期" style="width: 280px;" />
+                    <el-date-picker v-model="dateRange" type="daterange" range-separator="至" start-placeholder="开始日期" end-placeholder="结束日期" value-format="YYYY-MM-DD" style="width: 280px;" @change="handleSearch" />
 
                     <div class="filter-right">
-                        <el-select v-model="operationFilter" placeholder="操作类型" clearable style="width: 140px;">
-                            <el-option label="创建" value="create" />
-                            <el-option label="更新" value="update" />
-                            <el-option label="指派" value="assign" />
-                            <el-option label="完成" value="complete" />
-                            <el-option label="关闭" value="close" />
+                        <el-select v-model="filter.action" placeholder="操作类型" clearable style="width: 140px;" @change="handleSearch">
+                            <el-option v-for="item in actionOptions" :key="item.value" :label="item.label" :value="item.value" />
                         </el-select>
-                        <el-select v-model="operatorFilter" placeholder="操作人" clearable style="width: 120px;">
-                            <el-option label="王五" value="wangwu" />
-                            <el-option label="赵六" value="zhaoliu" />
-                            <el-option label="孙七" value="sunqi" />
-                        </el-select>
-                        <el-input v-model="searchKeyword" placeholder="搜索工单号/内容" style="width: 200px;" :prefix-icon="Search" clearable />
+                        <el-input v-model="filter.workcaseId" placeholder="搜索工单ID" style="width: 200px;" :prefix-icon="Search" clearable @keyup.enter="handleSearch" @clear="handleSearch" />
+                        <el-button type="primary" @click="handleSearch">搜索</el-button>
                     </div>
                 </div>
             </el-card>
 
             <!-- 日志列表 -->
             <el-card>
-                <el-table :data="filteredLogs" style="width: 100%">
-                    <el-table-column prop="logId" label="日志ID" width="120">
+                <el-table :data="processLogs" style="width: 100%" v-loading="loading">
+                    <el-table-column prop="processId" label="流程ID" width="180">
                         <template #default="{ row }">
-                            <span style="color: #409eff; font-weight: 500;">{{ row.logId }}</span>
+                            <span style="color: #409eff; font-weight: 500;">{{ row.processId }}</span>
                         </template>
                     </el-table-column>
-                    <el-table-column prop="ticketNo" label="工单号" width="120" />
-                    <el-table-column prop="operation" label="操作类型" width="100">
+                    <el-table-column prop="workcaseId" label="工单ID" width="180" />
+                    <el-table-column prop="action" label="操作类型" width="100">
                         <template #default="{ row }">
-                            <el-tag :type="getOperationType(row.operation)" size="small">
-                                {{ row.operationName }}
+                            <el-tag :type="getActionTagType(row.action)" size="small">
+                                {{ getActionLabel(row.action) }}
                             </el-tag>
                         </template>
                     </el-table-column>
-                    <el-table-column prop="operator" label="操作人" width="100" />
-                    <el-table-column prop="content" label="操作内容" min-width="200" />
-                    <el-table-column prop="operationTime" label="操作时间" width="160" />
-                    <el-table-column prop="ipAddress" label="IP地址" width="130" />
+                    <el-table-column prop="message" label="操作内容" min-width="200" show-overflow-tooltip />
+                    <el-table-column prop="processor" label="处理人" width="120">
+                        <template #default="{ row }">
+                            {{ row.processor || '-' }}
+                        </template>
+                    </el-table-column>
+                    <el-table-column prop="files" label="附件" width="80">
+                        <template #default="{ row }">
+                            <el-tag v-if="row.files?.length" size="small" type="info">{{ row.files.length }}个</el-tag>
+                            <span v-else>-</span>
+                        </template>
+                    </el-table-column>
+                    <el-table-column prop="creator" label="操作人" width="120" />
+                    <el-table-column prop="createTime" label="操作时间" width="170" />
                     <el-table-column label="操作" width="120" fixed="right">
                         <template #default="{ row }">
                             <el-button type="primary" link size="small" @click="viewDetail(row)">详情</el-button>
@@ -59,99 +61,154 @@
                 </el-table>
 
                 <div class="table-pagination">
-                    <el-pagination v-model:current-page="currentPage" :page-size="10" :total="logs.length" layout="total, prev, pager, next" />
+                    <el-pagination 
+                        v-model:current-page="pagination.current" 
+                        v-model:page-size="pagination.size"
+                        :total="pagination.total" 
+                        :page-sizes="[10, 20, 50, 100]"
+                        layout="total, sizes, prev, pager, next" 
+                        @size-change="handleSearch"
+                        @current-change="handleSearch"
+                    />
                 </div>
             </el-card>
         </div>
 
         <!-- 日志详情弹窗 -->
-        <el-dialog v-model="showDetailDialog" title="日志详情" width="600px">
-            <el-form v-if="selectedLog" label-width="100px">
-                <el-form-item label="日志ID">
-                    <span>{{ selectedLog.logId }}</span>
-                </el-form-item>
-                <el-form-item label="工单号">
-                    <span>{{ selectedLog.ticketNo }}</span>
-                </el-form-item>
-                <el-form-item label="操作类型">
-                    <el-tag :type="getOperationType(selectedLog.operation)">{{ selectedLog.operationName }}</el-tag>
-                </el-form-item>
-                <el-form-item label="操作人">
-                    <span>{{ selectedLog.operator }}</span>
-                </el-form-item>
-                <el-form-item label="操作内容">
-                    <span>{{ selectedLog.content }}</span>
-                </el-form-item>
-                <el-form-item label="操作时间">
-                    <span>{{ selectedLog.operationTime }}</span>
-                </el-form-item>
-                <el-form-item label="IP地址">
-                    <span>{{ selectedLog.ipAddress }}</span>
-                </el-form-item>
-            </el-form>
+        <el-dialog v-model="showDetailDialog" title="流程详情" width="600px">
+            <el-descriptions v-if="selectedLog" :column="1" border>
+                <el-descriptions-item label="流程ID">{{ selectedLog.processId }}</el-descriptions-item>
+                <el-descriptions-item label="工单ID">{{ selectedLog.workcaseId }}</el-descriptions-item>
+                <el-descriptions-item label="操作类型">
+                    <el-tag :type="getActionTagType(selectedLog.action)">{{ getActionLabel(selectedLog.action) }}</el-tag>
+                </el-descriptions-item>
+                <el-descriptions-item label="操作内容">{{ selectedLog.message || '-' }}</el-descriptions-item>
+                <el-descriptions-item label="处理人">{{ selectedLog.processor || '-' }}</el-descriptions-item>
+                <el-descriptions-item label="操作人">{{ selectedLog.creator }}</el-descriptions-item>
+                <el-descriptions-item label="操作时间">{{ selectedLog.createTime }}</el-descriptions-item>
+                <el-descriptions-item v-if="selectedLog.files?.length" label="附件">
+                    <div class="file-list">
+                        <el-tag v-for="(file, index) in selectedLog.files" :key="index" size="small" style="margin-right: 8px; margin-bottom: 4px;">
+                            {{ file }}
+                        </el-tag>
+                    </div>
+                </el-descriptions-item>
+            </el-descriptions>
         </el-dialog>
     </AdminLayout>
 </template>
 
 <script setup lang="ts">
-import { ref, computed } from 'vue'
+import { ref, reactive, onMounted } from 'vue'
 import AdminLayout from '@/views/admin/AdminLayout.vue'
 import { Download, Search } from 'lucide-vue-next'
 import { ElMessage } from 'element-plus'
+import { workcaseAPI } from '@/api/workcase'
+import type { TbWorkcaseProcessDTO } from '@/types/workcase'
+import type { PageRequest, PageParam } from 'shared/types'
 
-const dateRange = ref<[Date, Date] | null>(null)
-const operationFilter = ref('')
-const operatorFilter = ref('')
-const searchKeyword = ref('')
-const currentPage = ref(1)
+// 操作类型选项
+const actionOptions = [
+    { value: 'info', label: '记录' },
+    { value: 'assign', label: '指派' },
+    { value: 'redeploy', label: '转派' },
+    { value: 'repeal', label: '撤销' },
+    { value: 'finish', label: '完成' }
+]
+
+// 状态
+const loading = ref(false)
+const dateRange = ref<[string, string] | null>(null)
 const showDetailDialog = ref(false)
-const selectedLog = ref<any>(null)
+const selectedLog = ref<TbWorkcaseProcessDTO | null>(null)
+const processLogs = ref<TbWorkcaseProcessDTO[]>([])
 
-const logs = ref([
-    { logId: 'LOG001', ticketNo: 'TK001', operation: 'create', operationName: '创建', operator: '王五', content: '创建工单，客户反映设备显示屏不亮', operationTime: '2024-12-13 10:30', ipAddress: '192.168.1.100' },
-    { logId: 'LOG002', ticketNo: 'TK001', operation: 'assign', operationName: '指派', operator: '赵六', content: '将工单指派给技术人员处理', operationTime: '2024-12-13 10:35', ipAddress: '192.168.1.101' },
-    { logId: 'LOG003', ticketNo: 'TK002', operation: 'create', operationName: '创建', operator: '孙七', content: '创建工单，客户反映机械故障', operationTime: '2024-12-13 09:15', ipAddress: '192.168.1.102' },
-    { logId: 'LOG004', ticketNo: 'TK002', operation: 'update', operationName: '更新', operator: '王五', content: '更新工单状态为处理中', operationTime: '2024-12-13 09:45', ipAddress: '192.168.1.100' },
-    { logId: 'LOG005', ticketNo: 'TK003', operation: 'complete', operationName: '完成', operator: '赵六', content: '工单处理完成，客户已确认', operationTime: '2024-12-12 14:20', ipAddress: '192.168.1.101' }
-])
-
-const filteredLogs = computed(() => {
-    let result = logs.value
-    if (operationFilter.value) {
-        result = result.filter(l => l.operation === operationFilter.value)
-    }
-    if (operatorFilter.value) {
-        result = result.filter(l => l.operator === operatorFilter.value)
-    }
-    if (searchKeyword.value) {
-        const keyword = searchKeyword.value.toLowerCase()
-        result = result.filter(l =>
-            l.ticketNo.toLowerCase().includes(keyword) ||
-            l.content.toLowerCase().includes(keyword)
-        )
-    }
-    return result.slice((currentPage.value - 1) * 10, currentPage.value * 10)
+// 筛选条件
+const filter = reactive<TbWorkcaseProcessDTO>({
+    workcaseId: '',
+    action: undefined
 })
 
-const getOperationType = (operation: string) => {
+// 分页
+const pagination = reactive({
+    current: 1,
+    size: 10,
+    total: 0
+})
+
+// 获取操作类型标签
+const getActionLabel = (action?: string) => {
     const map: Record<string, string> = {
-        create: 'success',
-        update: 'info',
-        assign: 'warning',
-        complete: 'success',
-        close: 'danger'
+        info: '记录',
+        assign: '指派',
+        redeploy: '转派',
+        repeal: '撤销',
+        finish: '完成'
     }
-    return map[operation] || 'info'
+    return map[action || ''] || action || '-'
 }
 
-const viewDetail = (row: any) => {
+// 获取操作类型标签样式
+const getActionTagType = (action?: string) => {
+    const map: Record<string, string> = {
+        info: 'info',
+        assign: 'warning',
+        redeploy: '',
+        repeal: 'danger',
+        finish: 'success'
+    }
+    return map[action || ''] || 'info'
+}
+
+// 查询数据
+const handleSearch = async () => {
+    loading.value = true
+    try {
+        const filterData: TbWorkcaseProcessDTO = { ...filter }
+        
+        // 日期范围
+        if (dateRange.value) {
+            filterData.startTime = dateRange.value[0]
+            filterData.endTime = dateRange.value[1]
+        }
+
+        const pageParam: PageParam = {
+            pageNumber: pagination.current,
+            pageSize: pagination.size
+        }
+
+        const pageRequest: PageRequest<TbWorkcaseProcessDTO> = {
+            filter: filterData,
+            pageParam
+        }
+
+        const res = await workcaseAPI.getWorkcaseProcessPage(pageRequest)
+        if (res.success) {
+            processLogs.value = res.dataList || res.pageDomain?.dataList || []
+            pagination.total = res.pageDomain?.pageParam?.totalElements || 0
+        }
+    } catch (error) {
+        console.error('查询工单流程失败:', error)
+        ElMessage.error('查询失败')
+    } finally {
+        loading.value = false
+    }
+}
+
+// 查看详情
+const viewDetail = (row: TbWorkcaseProcessDTO) => {
     selectedLog.value = row
     showDetailDialog.value = true
 }
 
+// 导出日志
 const exportLogs = () => {
-    ElMessage.success('日志导出成功')
+    ElMessage.success('日志导出功能开发中')
 }
+
+onMounted(() => {
+    handleSearch()
+})
 </script>
 
 <style lang="scss" scoped>
@@ -162,4 +219,9 @@ const exportLogs = () => {
     flex-direction: column;
     gap: 16px;
 }
-</style>
\ No newline at end of file
+
+.file-list {
+    display: flex;
+    flex-wrap: wrap;
+}
+</style>
diff --git a/urbanLifelineWeb/packages/workcase/src/views/admin/workcase/WorkcaseView.scss b/urbanLifelineWeb/packages/workcase/src/views/admin/workcase/WorkcaseView.scss
index 7ab2a540..15880fcc 100644
--- a/urbanLifelineWeb/packages/workcase/src/views/admin/workcase/WorkcaseView.scss
+++ b/urbanLifelineWeb/packages/workcase/src/views/admin/workcase/WorkcaseView.scss
@@ -247,32 +247,6 @@ $brand-color-hover: #004488;
     }
 }
 
-// 分页样式
-.table-pagination {
-    padding: 16px 20px;
-    display: flex;
-    justify-content: flex-end;
-    border-top: 1px solid #f1f5f9;
-    background: #fff;
-}
-
-:deep(.el-pagination) {
-    .el-pager {
-        li {
-            border-radius: 6px;
-            
-            &.is-active {
-                background: $brand-color;
-                color: #fff;
-            }
-        }
-    }
-    
-    .btn-prev,
-    .btn-next {
-        border-radius: 6px;
-    }
-}
 
 // 弹窗样式
 :deep(.el-dialog) {
diff --git a/urbanLifelineWeb/packages/workcase_wechat/pages/chatRoom/chatRoom/chatRoom.uvue b/urbanLifelineWeb/packages/workcase_wechat/pages/chatRoom/chatRoom/chatRoom.uvue
index df920823..fa2be217 100644
--- a/urbanLifelineWeb/packages/workcase_wechat/pages/chatRoom/chatRoom/chatRoom.uvue
+++ b/urbanLifelineWeb/packages/workcase_wechat/pages/chatRoom/chatRoom/chatRoom.uvue
@@ -157,6 +157,7 @@ const roomId = ref<string>('')
 const workcaseId = ref<string>('')
 const roomName = ref<string>('聊天室')
 const guestId = ref<string>('')  // 聊天室访客ID
+const deviceCode = ref<string>('')  // 聊天室设备代码
 const commentLevel = ref<number>(0)  // 已有评分
 const inputText = ref<string>('')
 const scrollTop = ref<number>(0)
@@ -312,6 +313,7 @@ async function refreshChatRoomInfo() {
 			roomName.value = roomRes.data.roomName || '聊天室'
 			workcaseId.value = roomRes.data.workcaseId || ''
 			guestId.value = roomRes.data.guestId || ''
+			deviceCode.value = roomRes.data.deviceCode || ''
 			commentLevel.value = roomRes.data.commentLevel || 0
 			messageTotal.value = roomRes.data.messageCount || 0
 		}
@@ -345,6 +347,7 @@ async function loadChatRoom() {
 			roomName.value = roomRes.data.roomName || '聊天室'
 			workcaseId.value = roomRes.data.workcaseId || ''
 			guestId.value = roomRes.data.guestId || ''
+			deviceCode.value = roomRes.data.deviceCode || ''
 			messageTotal.value = roomRes.data.messageCount || 0
 			commentLevel.value = roomRes.data.commentLevel!
 		}
@@ -587,8 +590,8 @@ function handleWorkcaseAction() {
 			}
 		})
 	} else {
-		// 跳转到创建工单页面
-		const url = `/pages/workcase/workcaseDetail/workcaseDetail?mode=create&roomId=${roomId.value}`
+		// 跳转到创建工单页面，携带 deviceCode
+		const url = `/pages/workcase/workcaseDetail/workcaseDetail?mode=create&roomId=${roomId.value}&deviceCode=${encodeURIComponent(deviceCode.value || '')}`
 		console.log('[handleWorkcaseAction] 创建工单，跳转URL:', url)
 		uni.navigateTo({
 			url: url,
diff --git a/urbanLifelineWeb/packages/workcase_wechat/pages/workcase/workcaseDetail/workcaseDetail.uvue b/urbanLifelineWeb/packages/workcase_wechat/pages/workcase/workcaseDetail/workcaseDetail.uvue
index 4d1ff83a..f606d3d2 100644
--- a/urbanLifelineWeb/packages/workcase_wechat/pages/workcase/workcaseDetail/workcaseDetail.uvue
+++ b/urbanLifelineWeb/packages/workcase_wechat/pages/workcase/workcaseDetail/workcaseDetail.uvue
@@ -95,14 +95,14 @@
 
 					<!-- 设备铭牌 -->
 					<view class="form-item">
-						<text class="form-label">设备铭牌</text>
+						<text class="form-label">设备铭牌<text class="required" v-if="mode === 'create'">*</text></text>
 						<input v-if="mode === 'create'" class="form-input" v-model="workcase.deviceNamePlate" placeholder="请输入设备铭牌"/>
 						<text v-else class="form-value">{{ workcase.deviceNamePlate || '-' }}</text>
 					</view>
 
 					<!-- 铭牌照片 -->
 					<view class="form-item">
-						<text class="form-label">铭牌照片<text class="required" v-if="mode === 'create'">*</text></text>
+						<text class="form-label">铭牌照片</text>
 						<!-- 创建模式：上传铭牌 -->
 						<view v-if="mode === 'create'" class="nameplate-upload">
 							<view v-if="workcase.deviceNamePlateImg" class="nameplate-preview" @tap="previewNameplateImage">
@@ -457,6 +457,7 @@ onLoad((options: any) => {
 		mode.value = 'create'
 		// create 模式必须从上一页带入 roomId（前端先建 room 的策略）
 		const roomId = options.roomId || ''
+		const deviceCodeParam = decodeURIComponent(options.deviceCode || '')
 		if (!roomId) {
 			uni.showToast({ title: '缺少roomId，无法创建工单', icon: 'none' })
 			// 直接退出，避免后续提交失败
@@ -485,6 +486,8 @@ onLoad((options: any) => {
 			phone,
 			userId,
 			roomId,
+			deviceCode: deviceCodeParam,
+			deviceNamePlate: deviceCodeParam,
 			device: '',
 			type: '',
 			address: '',
@@ -1102,8 +1105,8 @@ async function submitWorkcase() {
 		uni.showToast({ title: '请输入故障描述', icon: 'none' })
 		return
 	}
-	if (!workcase.deviceNamePlateImg) {
-		uni.showToast({ title: '请上传设备铭牌照片', icon: 'none' })
+	if (!workcase.deviceNamePlate) {
+		uni.showToast({ title: '请输入设备铭牌', icon: 'none' })
 		return
 	}
 	if (!workcase.imgs || workcase.imgs.length === 0) {