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客服模块

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wangys
2025-12-19 14:37:29 +08:00
parent 409e33abb6
commit 5f2301e16c
42 changed files with 3012 additions and 198 deletions
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7
urbanLifelineServ/apis/api-workcase/src/main/java/org/xyzh/api/workcase/service/WorkcaseChatService.java
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@@ -42,13 +42,6 @@ public interface WorkcaseChatService {
*/
ResultDomain<TbChat> getChatList(TbChat filter);
/**
* 获取聊天分页
* @param pageRequest
* @return 聊天分页
*/
ResultDomain<TbChat> getChatPage(PageRequest<TbChat> pageRequest);
// ========================= 聊天信息管理 ======================
/**

4
urbanLifelineServ/apis/api-workcase/src/main/java/org/xyzh/api/workcase/service/WorkcaseService.java
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@@ -6,7 +6,7 @@ import org.xyzh.api.workcase.dto.TbWorkcaseProcessDTO;
import org.xyzh.common.core.domain.ResultDomain;
import org.xyzh.common.core.page.PageRequest;
import com.alibaba.fastjson2.JSON;
import com.alibaba.fastjson2.JSONObject;
/**
* 工单服务接口
@@ -77,7 +77,7 @@ public interface WorkcaseService {
* @author yslg
* @since 2025-12-19
*/
ResultDomain<Void> receiveWorkcaseFromCrm(JSON json);
ResultDomain<Void> receiveWorkcaseFromCrm(JSONObject json);
// ====================== 工单处理过程 ======================
/**