部分dto、vo
This commit is contained in:
@@ -0,0 +1,89 @@
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-- ====================================================
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-- 定时任务表
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-- ====================================================
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DROP TABLE IF EXISTS `tb_crontab_task`;
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CREATE TABLE `tb_crontab_task` (
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`id` VARCHAR(64) NOT NULL COMMENT '主键ID',
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`task_id` VARCHAR(64) NOT NULL COMMENT '任务ID',
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`task_name` VARCHAR(100) NOT NULL COMMENT '任务名称',
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`task_group` VARCHAR(50) NOT NULL DEFAULT 'DEFAULT' COMMENT '任务分组',
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`meta_id` VARCHAR(64) NOT NULL COMMENT '任务元数据ID',
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`default_recipient` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '是否使用默认接收人（0:否 1:是）',
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`bean_name` VARCHAR(100) NOT NULL COMMENT 'Bean名称',
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`method_name` VARCHAR(100) NOT NULL COMMENT '方法名称',
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`method_params` VARCHAR(500) DEFAULT NULL COMMENT '方法参数',
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`cron_expression` VARCHAR(100) NOT NULL COMMENT 'Cron表达式',
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`status` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '任务状态（0:暂停 1:运行中）',
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`description` VARCHAR(500) DEFAULT NULL COMMENT '任务描述',
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`concurrent` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '是否允许并发执行（0:否 1:是）',
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`misfire_policy` TINYINT(1) NOT NULL DEFAULT 1 COMMENT '错过执行策略（1:立即执行 2:执行一次 3:放弃执行）',
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`creator` VARCHAR(64) DEFAULT NULL COMMENT '创建者',
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`updater` VARCHAR(64) DEFAULT NULL COMMENT '更新者',
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`create_time` DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP COMMENT '创建时间',
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`update_time` DATETIME DEFAULT NULL ON UPDATE CURRENT_TIMESTAMP COMMENT '更新时间',
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`delete_time` DATETIME DEFAULT NULL COMMENT '删除时间',
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`deleted` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '是否删除（0:否 1:是）',
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PRIMARY KEY (`id`),
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KEY `idx_task_name` (`task_name`),
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KEY `idx_bean_name` (`bean_name`),
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KEY `idx_status` (`status`),
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KEY `idx_deleted` (`deleted`)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci COMMENT='定时任务配置表';
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-- ====================================================
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-- 定时任务执行日志表
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-- ====================================================
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DROP TABLE IF EXISTS `tb_crontab_log`;
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CREATE TABLE `tb_crontab_log` (
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`id` VARCHAR(64) NOT NULL COMMENT '主键ID',
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`task_id` VARCHAR(64) NOT NULL COMMENT '任务ID',
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`task_name` VARCHAR(100) NOT NULL COMMENT '任务名称',
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`task_group` VARCHAR(50) NOT NULL DEFAULT 'DEFAULT' COMMENT '任务分组',
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`bean_name` VARCHAR(100) NOT NULL COMMENT 'Bean名称',
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`method_name` VARCHAR(100) NOT NULL COMMENT '方法名称',
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`method_params` VARCHAR(500) DEFAULT NULL COMMENT '方法参数',
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`execute_status` TINYINT(1) NOT NULL COMMENT '执行状态（0:失败 1:成功）',
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`execute_message` TEXT DEFAULT NULL COMMENT '执行结果信息',
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`exception_info` TEXT DEFAULT NULL COMMENT '异常信息',
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`start_time` DATETIME NOT NULL COMMENT '开始时间',
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`end_time` DATETIME DEFAULT NULL COMMENT '结束时间',
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`execute_duration` INT DEFAULT NULL COMMENT '执行时长（毫秒）',
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`create_time` DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP COMMENT '创建时间',
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`update_time` DATETIME DEFAULT NULL ON UPDATE CURRENT_TIMESTAMP COMMENT '更新时间',
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`delete_time` DATETIME DEFAULT NULL COMMENT '删除时间',
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`deleted` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '是否删除（0:否 1:是）',
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PRIMARY KEY (`id`),
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KEY `idx_task_id` (`task_id`),
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KEY `idx_task_name` (`task_name`),
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KEY `idx_execute_status` (`execute_status`),
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KEY `idx_start_time` (`start_time`),
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KEY `idx_deleted` (`deleted`)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci COMMENT='定时任务执行日志表';
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-- ====================================================
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-- 定时任务元数据表（存储爬虫任务的元数据配置）
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-- ====================================================
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DROP TABLE IF EXISTS `tb_crontab_task_meta`;
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CREATE TABLE `tb_crontab_task_meta` (
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`id` VARCHAR(64) NOT NULL COMMENT '主键ID',
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`meta_id` VARCHAR(64) NOT NULL COMMENT '元数据ID',
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`name` VARCHAR(100) NOT NULL COMMENT '任务名称',
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`description` VARCHAR(500) DEFAULT NULL COMMENT '任务描述',
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`category` VARCHAR(50) NOT NULL COMMENT '任务分类（如：人民日报新闻爬取）',
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`bean_name` VARCHAR(100) NOT NULL COMMENT 'Bean名称（执行器类名）',
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`method_name` VARCHAR(100) NOT NULL COMMENT '执行方法名',
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`script_path` VARCHAR(255) DEFAULT NULL COMMENT 'Python脚本路径（相对于basePath）',
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`param_schema` TEXT DEFAULT NULL COMMENT '参数模板（JSON格式，定义参数名、类型、描述、默认值等）',
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`auto_publish` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '是否自动发布',
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`sort_order` INT DEFAULT 0 COMMENT '排序号',
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`creator` VARCHAR(64) DEFAULT NULL COMMENT '创建者',
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`updater` VARCHAR(64) DEFAULT NULL COMMENT '更新者',
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`create_time` DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP COMMENT '创建时间',
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`update_time` DATETIME DEFAULT NULL ON UPDATE CURRENT_TIMESTAMP COMMENT '更新时间',
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`delete_time` DATETIME DEFAULT NULL COMMENT '删除时间',
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`deleted` TINYINT(1) NOT NULL DEFAULT 0 COMMENT '是否删除（0:否 1:是）',
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PRIMARY KEY (`id`),
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UNIQUE KEY `uk_meta_id` (`meta_id`),
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KEY `idx_category` (`category`),
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KEY `idx_deleted` (`deleted`)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci COMMENT='定时任务元数据表';
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@@ -1,12 +1,12 @@
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-- =============================
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-- 智能客服系统业务模块
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-- 智能客服系统业务模块（工单系统）
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-- 支持：微信小程序客户咨询、智能问答、工单管理、CRM集成
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-- =============================
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CREATE SCHEMA IF NOT EXISTS customer_service;
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CREATE SCHEMA IF NOT EXISTS workcase;
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-- 客户信息表
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DROP TABLE IF EXISTS customer_service.tb_customer CASCADE;
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CREATE TABLE customer_service.tb_customer (
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DROP TABLE IF EXISTS workcase.tb_customer CASCADE;
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CREATE TABLE workcase.tb_customer (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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customer_id VARCHAR(50) NOT NULL, -- 客户ID
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customer_no VARCHAR(100), -- 客户编号
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@@ -45,16 +45,16 @@ CREATE TABLE customer_service.tb_customer (
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UNIQUE (email)
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);
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CREATE INDEX idx_customer_type ON customer_service.tb_customer(customer_type) WHERE deleted = false;
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CREATE INDEX idx_customer_level ON customer_service.tb_customer(customer_level) WHERE deleted = false;
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CREATE INDEX idx_customer_wechat ON customer_service.tb_customer(wechat_openid) WHERE deleted = false;
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CREATE INDEX idx_customer_type ON workcase.tb_customer(customer_type) WHERE deleted = false;
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CREATE INDEX idx_customer_level ON workcase.tb_customer(customer_level) WHERE deleted = false;
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CREATE INDEX idx_customer_wechat ON workcase.tb_customer(wechat_openid) WHERE deleted = false;
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COMMENT ON TABLE customer_service.tb_customer IS '客户信息表';
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COMMENT ON COLUMN customer_service.tb_customer.customer_level IS '客户等级：vip/important/normal/potential';
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COMMENT ON TABLE workcase.tb_customer IS '客户信息表';
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COMMENT ON COLUMN workcase.tb_customer.customer_level IS '客户等级：vip/important/normal/potential';
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-- 会话表
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DROP TABLE IF EXISTS customer_service.tb_conversation CASCADE;
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CREATE TABLE customer_service.tb_conversation (
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DROP TABLE IF EXISTS workcase.tb_conversation CASCADE;
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CREATE TABLE workcase.tb_conversation (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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conversation_id VARCHAR(50) NOT NULL, -- 会话ID
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customer_id VARCHAR(50) NOT NULL, -- 客户ID
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@@ -81,19 +81,19 @@ CREATE TABLE customer_service.tb_conversation (
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deleted BOOLEAN NOT NULL DEFAULT false, -- 是否删除
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PRIMARY KEY (conversation_id),
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UNIQUE (optsn),
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FOREIGN KEY (customer_id) REFERENCES customer_service.tb_customer(customer_id)
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FOREIGN KEY (customer_id) REFERENCES workcase.tb_customer(customer_id)
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);
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CREATE INDEX idx_conv_customer ON customer_service.tb_conversation(customer_id, session_start_time DESC) WHERE deleted = false;
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CREATE INDEX idx_conv_status ON customer_service.tb_conversation(conversation_status) WHERE deleted = false;
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CREATE INDEX idx_conv_agent ON customer_service.tb_conversation(agent_id) WHERE deleted = false;
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CREATE INDEX idx_conv_customer ON workcase.tb_conversation(customer_id, session_start_time DESC) WHERE deleted = false;
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CREATE INDEX idx_conv_status ON workcase.tb_conversation(conversation_status) WHERE deleted = false;
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CREATE INDEX idx_conv_agent ON workcase.tb_conversation(agent_id) WHERE deleted = false;
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COMMENT ON TABLE customer_service.tb_conversation IS '会话表';
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COMMENT ON COLUMN customer_service.tb_conversation.conversation_type IS '会话类型：ai/human/transfer';
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COMMENT ON TABLE workcase.tb_conversation IS '会话表';
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COMMENT ON COLUMN workcase.tb_conversation.conversation_type IS '会话类型：ai/human/transfer';
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-- 会话消息表
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DROP TABLE IF EXISTS customer_service.tb_conversation_message CASCADE;
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CREATE TABLE customer_service.tb_conversation_message (
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DROP TABLE IF EXISTS workcase.tb_conversation_message CASCADE;
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CREATE TABLE workcase.tb_conversation_message (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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message_id VARCHAR(50) NOT NULL, -- 消息ID
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conversation_id VARCHAR(50) NOT NULL, -- 所属会话ID
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@@ -117,18 +117,18 @@ CREATE TABLE customer_service.tb_conversation_message (
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deleted BOOLEAN NOT NULL DEFAULT false, -- 是否删除
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PRIMARY KEY (message_id),
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UNIQUE (optsn),
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FOREIGN KEY (conversation_id) REFERENCES customer_service.tb_conversation(conversation_id)
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FOREIGN KEY (conversation_id) REFERENCES workcase.tb_conversation(conversation_id)
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);
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CREATE INDEX idx_msg_conversation ON customer_service.tb_conversation_message(conversation_id, create_time) WHERE deleted = false;
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CREATE INDEX idx_msg_sender ON customer_service.tb_conversation_message(sender_id) WHERE deleted = false;
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CREATE INDEX idx_msg_conversation ON workcase.tb_conversation_message(conversation_id, create_time) WHERE deleted = false;
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CREATE INDEX idx_msg_sender ON workcase.tb_conversation_message(sender_id) WHERE deleted = false;
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COMMENT ON TABLE customer_service.tb_conversation_message IS '会话消息表';
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COMMENT ON COLUMN customer_service.tb_conversation_message.sentiment IS '情感分析：positive/neutral/negative';
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COMMENT ON TABLE workcase.tb_conversation_message IS '会话消息表';
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COMMENT ON COLUMN workcase.tb_conversation_message.sentiment IS '情感分析：positive/neutral/negative';
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-- 工单表
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DROP TABLE IF EXISTS customer_service.tb_ticket CASCADE;
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CREATE TABLE customer_service.tb_ticket (
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DROP TABLE IF EXISTS workcase.tb_ticket CASCADE;
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CREATE TABLE workcase.tb_ticket (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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ticket_id VARCHAR(50) NOT NULL, -- 工单ID
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ticket_no VARCHAR(100) NOT NULL, -- 工单编号
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@@ -166,21 +166,21 @@ CREATE TABLE customer_service.tb_ticket (
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PRIMARY KEY (ticket_id),
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UNIQUE (optsn),
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UNIQUE (ticket_no),
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FOREIGN KEY (customer_id) REFERENCES customer_service.tb_customer(customer_id)
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FOREIGN KEY (customer_id) REFERENCES workcase.tb_customer(customer_id)
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);
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CREATE INDEX idx_ticket_customer ON customer_service.tb_ticket(customer_id) WHERE deleted = false;
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CREATE INDEX idx_ticket_status ON customer_service.tb_ticket(ticket_status) WHERE deleted = false;
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CREATE INDEX idx_ticket_assigned ON customer_service.tb_ticket(assigned_to) WHERE deleted = false;
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CREATE INDEX idx_ticket_priority ON customer_service.tb_ticket(priority) WHERE deleted = false;
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CREATE INDEX idx_ticket_sla ON customer_service.tb_ticket(sla_deadline) WHERE deleted = false AND is_overdue = false;
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CREATE INDEX idx_ticket_customer ON workcase.tb_ticket(customer_id) WHERE deleted = false;
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CREATE INDEX idx_ticket_status ON workcase.tb_ticket(ticket_status) WHERE deleted = false;
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CREATE INDEX idx_ticket_assigned ON workcase.tb_ticket(assigned_to) WHERE deleted = false;
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CREATE INDEX idx_ticket_priority ON workcase.tb_ticket(priority) WHERE deleted = false;
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CREATE INDEX idx_ticket_sla ON workcase.tb_ticket(sla_deadline) WHERE deleted = false AND is_overdue = false;
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COMMENT ON TABLE customer_service.tb_ticket IS '工单表';
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COMMENT ON COLUMN customer_service.tb_ticket.ticket_type IS '工单类型：consultation/complaint/suggestion/repair/installation/other';
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COMMENT ON TABLE workcase.tb_ticket IS '工单表';
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COMMENT ON COLUMN workcase.tb_ticket.ticket_type IS '工单类型：consultation/complaint/suggestion/repair/installation/other';
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-- 工单处理记录表
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DROP TABLE IF EXISTS customer_service.tb_ticket_log CASCADE;
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CREATE TABLE customer_service.tb_ticket_log (
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DROP TABLE IF EXISTS workcase.tb_ticket_log CASCADE;
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CREATE TABLE workcase.tb_ticket_log (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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log_id VARCHAR(50) NOT NULL, -- 日志ID
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ticket_id VARCHAR(50) NOT NULL, -- 工单ID
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@@ -195,16 +195,16 @@ CREATE TABLE customer_service.tb_ticket_log (
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create_time TIMESTAMPTZ NOT NULL DEFAULT now(), -- 创建时间
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PRIMARY KEY (log_id),
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UNIQUE (optsn),
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FOREIGN KEY (ticket_id) REFERENCES customer_service.tb_ticket(ticket_id)
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FOREIGN KEY (ticket_id) REFERENCES workcase.tb_ticket(ticket_id)
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);
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CREATE INDEX idx_ticket_log_ticket ON customer_service.tb_ticket_log(ticket_id, create_time DESC);
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CREATE INDEX idx_ticket_log_ticket ON workcase.tb_ticket_log(ticket_id, create_time DESC);
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COMMENT ON TABLE customer_service.tb_ticket_log IS '工单处理记录表';
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COMMENT ON TABLE workcase.tb_ticket_log IS '工单处理记录表';
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-- FAQ表（常见问题）
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DROP TABLE IF EXISTS customer_service.tb_faq CASCADE;
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CREATE TABLE customer_service.tb_faq (
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DROP TABLE IF EXISTS workcase.tb_faq CASCADE;
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CREATE TABLE workcase.tb_faq (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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faq_id VARCHAR(50) NOT NULL, -- FAQ ID
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knowledge_id VARCHAR(50), -- 关联知识库ID
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@@ -229,14 +229,14 @@ CREATE TABLE customer_service.tb_faq (
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UNIQUE (optsn)
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);
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CREATE INDEX idx_faq_category ON customer_service.tb_faq(category) WHERE deleted = false;
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CREATE INDEX idx_faq_published ON customer_service.tb_faq(is_published) WHERE deleted = false AND is_published = true;
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CREATE INDEX idx_faq_category ON workcase.tb_faq(category) WHERE deleted = false;
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CREATE INDEX idx_faq_published ON workcase.tb_faq(is_published) WHERE deleted = false AND is_published = true;
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COMMENT ON TABLE customer_service.tb_faq IS 'FAQ常见问题表';
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COMMENT ON TABLE workcase.tb_faq IS 'FAQ常见问题表';
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-- 客服评价表
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DROP TABLE IF EXISTS customer_service.tb_service_evaluation CASCADE;
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CREATE TABLE customer_service.tb_service_evaluation (
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DROP TABLE IF EXISTS workcase.tb_service_evaluation CASCADE;
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CREATE TABLE workcase.tb_service_evaluation (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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evaluation_id VARCHAR(50) NOT NULL, -- 评价ID
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customer_id VARCHAR(50) NOT NULL, -- 客户ID
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@@ -253,17 +253,17 @@ CREATE TABLE customer_service.tb_service_evaluation (
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deleted BOOLEAN NOT NULL DEFAULT false, -- 是否删除
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PRIMARY KEY (evaluation_id),
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UNIQUE (optsn),
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FOREIGN KEY (customer_id) REFERENCES customer_service.tb_customer(customer_id)
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FOREIGN KEY (customer_id) REFERENCES workcase.tb_customer(customer_id)
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);
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CREATE INDEX idx_eval_customer ON customer_service.tb_service_evaluation(customer_id) WHERE deleted = false;
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CREATE INDEX idx_eval_rating ON customer_service.tb_service_evaluation(rating) WHERE deleted = false;
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CREATE INDEX idx_eval_customer ON workcase.tb_service_evaluation(customer_id) WHERE deleted = false;
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CREATE INDEX idx_eval_rating ON workcase.tb_service_evaluation(rating) WHERE deleted = false;
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COMMENT ON TABLE customer_service.tb_service_evaluation IS '客服评价表';
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COMMENT ON TABLE workcase.tb_service_evaluation IS '客服评价表';
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-- CRM集成配置表
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DROP TABLE IF EXISTS customer_service.tb_crm_config CASCADE;
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CREATE TABLE customer_service.tb_crm_config (
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DROP TABLE IF EXISTS workcase.tb_crm_config CASCADE;
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CREATE TABLE workcase.tb_crm_config (
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optsn VARCHAR(50) NOT NULL, -- 流水号
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config_id VARCHAR(50) NOT NULL, -- 配置ID
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crm_system VARCHAR(50) NOT NULL, -- CRM系统名称
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@@ -286,4 +286,4 @@ CREATE TABLE customer_service.tb_crm_config (
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UNIQUE (optsn)
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);
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COMMENT ON TABLE customer_service.tb_crm_config IS 'CRM集成配置表';
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COMMENT ON TABLE workcase.tb_crm_config IS 'CRM集成配置表';
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