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workcase web ai聊天

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wangys
2025-12-23 16:56:22 +08:00
parent e75b2f3bab
commit 9dea8f3b2a
12 changed files with 430 additions and 88 deletions
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2
urbanLifelineServ/.bin/database/postgres/sql/createTableWorkcase.sql
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@@ -30,7 +30,7 @@ DROP TABLE IF EXISTS workcase.tb_chat_room CASCADE;
CREATE TABLE workcase.tb_chat_room(
optsn VARCHAR(50) NOT NULL, -- 流水号
room_id VARCHAR(50) NOT NULL, -- 聊天室ID
workcase_id VARCHAR(50) NOT NULL, -- 关联工单ID
workcase_id VARCHAR(50) DEFAULT NULL, -- 关联工单ID
room_name VARCHAR(200) NOT NULL, -- 聊天室名称（如：工单#12345的客服支持）
room_type VARCHAR(20) NOT NULL DEFAULT 'workcase', -- 聊天室类型：workcase-工单客服
status VARCHAR(20) NOT NULL DEFAULT 'active', -- 状态：active-活跃 closed-已关闭 archived-已归档

24
urbanLifelineServ/ai/src/main/java/org/xyzh/ai/controller/ChatController.java
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@@ -16,6 +16,8 @@ import org.xyzh.api.ai.service.AgentChatService;
import org.xyzh.common.auth.utils.LoginUtil;
import org.xyzh.common.core.domain.LoginDomain;
import org.xyzh.common.core.domain.ResultDomain;
import org.xyzh.common.core.page.PageDomain;
import org.xyzh.common.core.page.PageRequest;
import org.xyzh.common.utils.NonUtils;
import org.xyzh.common.utils.validation.ValidationParam;
import org.xyzh.common.utils.validation.ValidationResult;
@@ -128,7 +130,7 @@ public class ChatController {
* @author yslg
* @since 2025-12-17
*/
@GetMapping("/conversations")
@PostMapping("/conversation/list")
public ResultDomain<TbChat> getChatList(@RequestBody TbChat filter, @RequestHeader("Authorization") String token) {
log.info("获取会话列表: agentId={}", filter.getAgentId());
@@ -142,6 +144,26 @@ public class ChatController {
return chatService.getChatList(filter);
}
/**
* @description 分页获取对话列表
* @param pageRequest 分页请求参数
* @author yslg
* @since 2025-12-17
*/
@PostMapping("/conversation/page")
public ResultDomain<PageDomain<TbChat>> getChatPage(@RequestBody PageRequest<TbChat> pageRequest, @RequestHeader("Authorization") String token) {
log.info("分页获取会话列表: agentId={}", pageRequest.getFilter().getAgentId());
pageRequest.getFilter().setUserType(false);
if(NonUtils.isNotEmpty(token)){
LoginDomain loginDomain = LoginUtil.getCurrentLogin();
if (NonUtils.isNotEmpty(loginDomain) && loginDomain.getUser().getStatus()!="guest") {
pageRequest.getFilter().setUserType(true);
}
}
return chatService.getChatPage(pageRequest);
}
// ====================== 消息管理 ======================
/**

27
urbanLifelineServ/ai/src/main/java/org/xyzh/ai/service/impl/AgentChatServiceImpl.java
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@@ -22,6 +22,9 @@ import org.xyzh.api.ai.dto.TbChatMessage;
import org.xyzh.api.ai.service.AgentChatService;
import org.xyzh.api.ai.service.AgentService;
import org.xyzh.common.core.domain.ResultDomain;
import org.xyzh.common.core.page.PageDomain;
import org.xyzh.common.core.page.PageParam;
import org.xyzh.common.core.page.PageRequest;
import org.xyzh.common.redis.service.RedisService;
import org.xyzh.common.utils.id.IdUtil;
import org.xyzh.common.auth.utils.LoginUtil;
@@ -200,6 +203,30 @@ public class AgentChatServiceImpl implements AgentChatService {
return ResultDomain.success("查询成功", chatList);
}
@Override
public ResultDomain<PageDomain<TbChat>> getChatPage(PageRequest<TbChat> pageRequest) {
TbChat filter = pageRequest.getFilter();
// 判断agent是否是outer（来客才需要校验）
if (!filter.getUserType() && !isOuterAgent(filter.getAgentId())) {
return ResultDomain.<PageDomain<TbChat>>failure("智能体不可用");
}
// 获取用户ID
String userId = getUserIdByType(filter);
if (userId == null) {
return ResultDomain.<PageDomain<TbChat>>failure("用户信息获取失败");
}
filter.setUserId(userId);
// 分页查询
PageParam pageParam = pageRequest.getPageParam();
List<TbChat> chatList = chatMapper.selectChatPage(filter, pageParam);
long total = chatMapper.countChats(filter);
pageParam.setTotal((int) total);
PageDomain<TbChat> pageDomain = new PageDomain<>(pageParam, chatList);
return ResultDomain.<PageDomain<TbChat>>success("查询成功", pageDomain);
}
// ====================== 智能体聊天管理 ======================
@Override

9
urbanLifelineServ/apis/api-ai/src/main/java/org/xyzh/api/ai/service/AgentChatService.java
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@@ -5,6 +5,8 @@ import org.xyzh.api.ai.dto.ChatPrepareData;
import org.xyzh.api.ai.dto.TbChat;
import org.xyzh.api.ai.dto.TbChatMessage;
import org.xyzh.common.core.domain.ResultDomain;
import org.xyzh.common.core.page.PageDomain;
import org.xyzh.common.core.page.PageRequest;
public interface AgentChatService {
@@ -41,6 +43,13 @@ public interface AgentChatService {
*/
ResultDomain<TbChat> getChatList(TbChat filter);
/**
* 分页获取会话列表
* @param pageRequest 分页请求参数
* @return 分页会话列表
*/
ResultDomain<PageDomain<TbChat>> getChatPage(PageRequest<TbChat> pageRequest);
// ====================== 智能体聊天管理 ======================

7
urbanLifelineServ/workcase/src/main/java/org/xyzh/workcase/controller/WorkcaseChatContorller.java
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@@ -68,7 +68,12 @@ public class WorkcaseChatContorller {
if (!vr.isValid()) {
return ResultDomain.failure(vr.getAllErrors());
}
return chatRoomService.createChatRoom(chatRoom);
chatRoom.setCreator(chatRoom.getGuestId());
try {
return chatRoomService.createChatRoom(chatRoom);
} catch (Exception e) {
return ResultDomain.failure(e.getMessage());
}
}
@Operation(summary = "更新聊天室")