workcase web ai聊天

2025-12-23 16:56:22 +08:00
parent e75b2f3bab
commit 9dea8f3b2a
12 changed files with 430 additions and 88 deletions
--- a/urbanLifelineServ/.bin/database/postgres/sql/createTableWorkcase.sql
+++ b/urbanLifelineServ/.bin/database/postgres/sql/createTableWorkcase.sql
@@ -30,7 +30,7 @@ DROP TABLE IF EXISTS workcase.tb_chat_room CASCADE;
 CREATE TABLE workcase.tb_chat_room(
    optsn              VARCHAR(50)   NOT NULL,                         -- 流水号
    room_id            VARCHAR(50)   NOT NULL,                         -- 聊天室ID
-    workcase_id        VARCHAR(50)   NOT NULL,                         -- 关联工单ID
+    workcase_id        VARCHAR(50)   DEFAULT NULL,                         -- 关联工单ID
    room_name          VARCHAR(200)  NOT NULL,                         -- 聊天室名称（如：工单#12345的客服支持）
    room_type          VARCHAR(20)   NOT NULL DEFAULT 'workcase',      -- 聊天室类型：workcase-工单客服
    status             VARCHAR(20)   NOT NULL DEFAULT 'active',        -- 状态：active-活跃 closed-已关闭 archived-已归档