gateway tomcat去除
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export * from './workcase'
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export * from './workcaseChat'
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import { api } from '@/api/index'
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import type { ResultDomain, PageRequest } from '@/types'
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import type { TbChat, TbChatMessage, ChatPrepareData } from '@/types/ai'
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import type { TbWorkcaseDTO } from '@/types/workcase/workcase'
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import type {
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TbChatRoomDTO,
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TbChatRoomMemberDTO,
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TbChatRoomMessageDTO,
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TbCustomerServiceDTO,
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TbWordCloudDTO,
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ChatRoomVO,
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ChatMemberVO,
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ChatRoomMessageVO,
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CustomerServiceVO
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} from '@/types/workcase/chatRoom'
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/**
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* @description 工单对话相关接口
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* @filename workcaseChat.ts
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* @author cascade
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* @copyright xyzh
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* @since 2025-12-22
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*/
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export const workcaseChatAPI = {
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baseUrl: '/urban-lifeline/workcase/chat',
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// ====================== AI对话管理 ======================
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/**
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* 创建对话
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*/
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async createChat(chat: TbChat): Promise<ResultDomain<TbChat>> {
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const response = await api.post<TbChat>(`${this.baseUrl}`, chat)
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return response.data
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},
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/**
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* 更新对话
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*/
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async updateChat(chat: TbChat): Promise<ResultDomain<TbChat>> {
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const response = await api.put<TbChat>(`${this.baseUrl}`, chat)
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return response.data
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},
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/**
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* 查询对话列表
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*/
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async getChatList(filter: TbChat): Promise<ResultDomain<TbChat>> {
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const response = await api.post<TbChat>(`${this.baseUrl}/list`, filter)
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return response.data
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},
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/**
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* 获取对话消息列表
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*/
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async getChatMessageList(filter: TbChat): Promise<ResultDomain<TbChatMessage>> {
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const response = await api.post<TbChatMessage>(`${this.baseUrl}/message/list`, filter)
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return response.data
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},
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/**
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* 准备对话会话
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*/
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async prepareChatMessageSession(prepareData: ChatPrepareData): Promise<ResultDomain<string>> {
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const response = await api.post<string>(`${this.baseUrl}/prepare`, prepareData)
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return response.data
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},
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/**
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* 流式对话（SSE）- 返回EventSource URL
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*/
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getStreamUrl(sessionId: string): string {
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return `${this.baseUrl}/stream/${sessionId}`
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},
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/**
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* 停止对话
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*/
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async stopChat(filter: TbChat, taskId: string): Promise<ResultDomain<boolean>> {
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const response = await api.post<boolean>(`${this.baseUrl}/stop/${taskId}`, filter)
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return response.data
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},
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/**
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* 评论对话消息
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*/
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async commentChatMessage(filter: TbChat, messageId: string, comment: string): Promise<ResultDomain<boolean>> {
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const response = await api.post<boolean>(`${this.baseUrl}/comment`, filter, {
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params: { messageId, comment }
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})
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return response.data
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},
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// ====================== 对话分析 ======================
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/**
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* 分析对话（AI预填工单信息）
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*/
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async analyzeChat(chatId: string): Promise<ResultDomain<TbWorkcaseDTO>> {
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const response = await api.get<TbWorkcaseDTO>(`${this.baseUrl}/analyze/${chatId}`)
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return response.data
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},
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/**
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* 总结对话
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*/
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async summaryChat(chatId: string): Promise<ResultDomain<TbWorkcaseDTO>> {
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const response = await api.post<TbWorkcaseDTO>(`${this.baseUrl}/summary/${chatId}`)
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return response.data
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},
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// ====================== ChatRoom聊天室管理 ======================
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/**
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* 创建聊天室
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*/
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async createChatRoom(chatRoom: TbChatRoomDTO): Promise<ResultDomain<TbChatRoomDTO>> {
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const response = await api.post<TbChatRoomDTO>(`${this.baseUrl}/room`, chatRoom)
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return response.data
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},
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/**
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* 更新聊天室
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*/
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async updateChatRoom(chatRoom: TbChatRoomDTO): Promise<ResultDomain<TbChatRoomDTO>> {
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const response = await api.put<TbChatRoomDTO>(`${this.baseUrl}/room`, chatRoom)
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return response.data
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},
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/**
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* 关闭聊天室
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*/
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async closeChatRoom(roomId: string, closedBy: string): Promise<ResultDomain<boolean>> {
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const response = await api.post<boolean>(`${this.baseUrl}/room/${roomId}/close`, null, {
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params: { closedBy }
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})
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return response.data
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},
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/**
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* 获取聊天室详情
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*/
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async getChatRoomById(roomId: string): Promise<ResultDomain<TbChatRoomDTO>> {
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const response = await api.get<TbChatRoomDTO>(`${this.baseUrl}/room/${roomId}`)
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return response.data
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},
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/**
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* 分页查询聊天室
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*/
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async getChatRoomPage(pageRequest: PageRequest<TbChatRoomDTO>): Promise<ResultDomain<ChatRoomVO>> {
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const response = await api.post<ChatRoomVO>(`${this.baseUrl}/room/page`, pageRequest)
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return response.data
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},
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// ====================== ChatRoom成员管理 ======================
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/**
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* 添加聊天室成员
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*/
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async addChatRoomMember(member: TbChatRoomMemberDTO): Promise<ResultDomain<TbChatRoomMemberDTO>> {
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const response = await api.post<TbChatRoomMemberDTO>(`${this.baseUrl}/room/member`, member)
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return response.data
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},
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/**
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* 移除聊天室成员
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*/
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async removeChatRoomMember(memberId: string): Promise<ResultDomain<boolean>> {
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const response = await api.delete<boolean>(`${this.baseUrl}/room/member/${memberId}`)
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return response.data
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},
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/**
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* 获取聊天室成员列表
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*/
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async getChatRoomMemberList(roomId: string): Promise<ResultDomain<ChatMemberVO>> {
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const response = await api.get<ChatMemberVO>(`${this.baseUrl}/room/${roomId}/members`)
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return response.data
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},
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// ====================== ChatRoom消息管理 ======================
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/**
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* 发送聊天室消息
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*/
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async sendMessage(message: TbChatRoomMessageDTO): Promise<ResultDomain<TbChatRoomMessageDTO>> {
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const response = await api.post<TbChatRoomMessageDTO>(`${this.baseUrl}/room/message`, message)
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return response.data
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},
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/**
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* 分页查询聊天室消息
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*/
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async getChatMessagePage(pageRequest: PageRequest<TbChatRoomMessageDTO>): Promise<ResultDomain<ChatRoomMessageVO>> {
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const response = await api.post<ChatRoomMessageVO>(`${this.baseUrl}/room/message/page`, pageRequest)
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return response.data
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},
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/**
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* 删除聊天室消息
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*/
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async deleteMessage(messageId: string): Promise<ResultDomain<boolean>> {
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const response = await api.delete<boolean>(`${this.baseUrl}/room/message/${messageId}`)
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return response.data
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},
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// ====================== 客服人员管理 ======================
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/**
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* 添加客服人员
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*/
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async addCustomerService(customerService: TbCustomerServiceDTO): Promise<ResultDomain<TbCustomerServiceDTO>> {
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const response = await api.post<TbCustomerServiceDTO>(`${this.baseUrl}/customer-service`, customerService)
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return response.data
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},
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/**
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* 更新客服人员
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*/
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async updateCustomerService(customerService: TbCustomerServiceDTO): Promise<ResultDomain<TbCustomerServiceDTO>> {
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const response = await api.put<TbCustomerServiceDTO>(`${this.baseUrl}/customer-service`, customerService)
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return response.data
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},
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/**
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* 删除客服人员
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*/
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async deleteCustomerService(userId: string): Promise<ResultDomain<boolean>> {
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const response = await api.delete<boolean>(`${this.baseUrl}/customer-service/${userId}`)
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return response.data
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},
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/**
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* 分页查询客服人员
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*/
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async getCustomerServicePage(pageRequest: PageRequest<TbCustomerServiceDTO>): Promise<ResultDomain<CustomerServiceVO>> {
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const response = await api.post<CustomerServiceVO>(`${this.baseUrl}/customer-service/page`, pageRequest)
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return response.data
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},
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/**
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* 更新客服在线状态
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*/
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async updateCustomerServiceStatus(userId: string, status: string): Promise<ResultDomain<boolean>> {
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const response = await api.post<boolean>(`${this.baseUrl}/customer-service/${userId}/status`, null, {
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params: { status }
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})
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return response.data
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},
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/**
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* 获取可接待客服列表
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*/
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async getAvailableCustomerServices(): Promise<ResultDomain<CustomerServiceVO>> {
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const response = await api.get<CustomerServiceVO>(`${this.baseUrl}/customer-service/available`)
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return response.data
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},
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/**
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* 自动分配客服
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*/
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async assignCustomerService(roomId: string): Promise<ResultDomain<CustomerServiceVO>> {
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const response = await api.post<CustomerServiceVO>(`${this.baseUrl}/room/${roomId}/assign`)
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return response.data
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},
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// ====================== 词云管理 ======================
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/**
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* 添加词云
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*/
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async addWordCloud(wordCloud: TbWordCloudDTO): Promise<ResultDomain<TbWordCloudDTO>> {
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const response = await api.post<TbWordCloudDTO>(`${this.baseUrl}/wordcloud`, wordCloud)
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return response.data
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},
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/**
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* 更新词云
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*/
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async updateWordCloud(wordCloud: TbWordCloudDTO): Promise<ResultDomain<TbWordCloudDTO>> {
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const response = await api.put<TbWordCloudDTO>(`${this.baseUrl}/wordcloud`, wordCloud)
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return response.data
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},
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/**
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* 查询词云列表
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*/
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async getWordCloudList(filter: TbWordCloudDTO): Promise<ResultDomain<TbWordCloudDTO>> {
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const response = await api.post<TbWordCloudDTO>(`${this.baseUrl}/wordcloud/list`, filter)
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return response.data
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},
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/**
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* 分页查询词云
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*/
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async getWordCloudPage(pageRequest: PageRequest<TbWordCloudDTO>): Promise<ResultDomain<TbWordCloudDTO>> {
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const response = await api.post<TbWordCloudDTO>(`${this.baseUrl}/wordcloud/page`, pageRequest)
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return response.data
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}
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}
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