微信修改
This commit is contained in:
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export * from './workcase'
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export * from './workcaseChat'
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import { request } from '../base'
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import type { ResultDomain, PageRequest } from '../../types'
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import type { TbWorkcaseDTO, TbWorkcaseProcessDTO, TbWorkcaseDeviceDTO } from '../../types/workcase'
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/**
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* @description 工单管理接口
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* @filename workcase.ts
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* @author yslg
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* @copyright xyzh
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* @since 2025-12-19
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*/
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export const workcaseAPI = {
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baseUrl: '/urban-lifeline/workcase',
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// ========================= 工单管理 =========================
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/**
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* 创建工单
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* @param workcase 工单信息
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*/
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createWorkcase(workcase: TbWorkcaseDTO): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: this.baseUrl, method: 'POST', data: workcase })
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},
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/**
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* 更新工单
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* @param workcase 工单信息
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*/
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updateWorkcase(workcase: TbWorkcaseDTO): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: this.baseUrl, method: 'PUT', data: workcase })
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},
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/**
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* 删除工单
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* @param workcaseId 工单ID
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*/
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deleteWorkcase(workcaseId: string): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: `${this.baseUrl}/${workcaseId}`, method: 'DELETE' })
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},
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/**
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* 获取工单详情
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* @param workcaseId 工单ID
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*/
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getWorkcaseById(workcaseId: string): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: `${this.baseUrl}/${workcaseId}`, method: 'GET' })
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},
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/**
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* 查询工单列表
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* @param filter 筛选条件
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*/
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getWorkcaseList(filter?: TbWorkcaseDTO): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: `${this.baseUrl}/list`, method: 'POST', data: filter || {} })
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},
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/**
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* 分页查询工单
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* @param pageRequest 分页请求
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*/
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getWorkcasePage(pageRequest: PageRequest<TbWorkcaseDTO>): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: `${this.baseUrl}/page`, method: 'POST', data: pageRequest })
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},
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// ========================= CRM同步接口 =========================
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/**
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* 同步工单到CRM
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* @param workcase 工单信息
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*/
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syncWorkcaseToCrm(workcase: TbWorkcaseDTO): Promise<ResultDomain<void>> {
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return request<void>({ url: `${this.baseUrl}/sync/crm`, method: 'POST', data: workcase })
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},
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/**
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* 接收CRM工单更新（CRM回调）
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* @param jsonBody JSON字符串
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*/
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receiveWorkcaseFromCrm(jsonBody: string): Promise<ResultDomain<void>> {
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return request<void>({ url: `${this.baseUrl}/receive/crm`, method: 'POST', data: jsonBody })
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},
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// ========================= 工单处理过程 =========================
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/**
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* 创建工单处理过程
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* @param process 处理过程信息
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*/
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createWorkcaseProcess(process: TbWorkcaseProcessDTO): Promise<ResultDomain<TbWorkcaseProcessDTO>> {
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return request<TbWorkcaseProcessDTO>({ url: `${this.baseUrl}/process`, method: 'POST', data: process })
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},
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/**
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* 更新工单处理过程
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* @param process 处理过程信息
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*/
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updateWorkcaseProcess(process: TbWorkcaseProcessDTO): Promise<ResultDomain<TbWorkcaseProcessDTO>> {
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return request<TbWorkcaseProcessDTO>({ url: `${this.baseUrl}/process`, method: 'PUT', data: process })
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},
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/**
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* 删除工单处理过程
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* @param processId 处理过程ID
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*/
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deleteWorkcaseProcess(processId: string): Promise<ResultDomain<TbWorkcaseProcessDTO>> {
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return request<TbWorkcaseProcessDTO>({ url: `${this.baseUrl}/process/${processId}`, method: 'DELETE' })
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},
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/**
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* 查询工单处理过程列表
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* @param filter 筛选条件
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*/
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getWorkcaseProcessList(filter?: TbWorkcaseProcessDTO): Promise<ResultDomain<TbWorkcaseProcessDTO>> {
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return request<TbWorkcaseProcessDTO>({ url: `${this.baseUrl}/process/list`, method: 'POST', data: filter || {} })
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},
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/**
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* 分页查询工单处理过程
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* @param pageRequest 分页请求
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*/
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getWorkcaseProcessPage(pageRequest: PageRequest<TbWorkcaseProcessDTO>): Promise<ResultDomain<TbWorkcaseProcessDTO>> {
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return request<TbWorkcaseProcessDTO>({ url: `${this.baseUrl}/process/page`, method: 'POST', data: pageRequest })
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},
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// ========================= 工单设备管理 =========================
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/**
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* 创建工单设备
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* @param device 设备信息
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*/
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createWorkcaseDevice(device: TbWorkcaseDeviceDTO): Promise<ResultDomain<TbWorkcaseDeviceDTO>> {
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return request<TbWorkcaseDeviceDTO>({ url: `${this.baseUrl}/device`, method: 'POST', data: device })
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},
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/**
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* 更新工单设备
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* @param device 设备信息
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*/
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updateWorkcaseDevice(device: TbWorkcaseDeviceDTO): Promise<ResultDomain<TbWorkcaseDeviceDTO>> {
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return request<TbWorkcaseDeviceDTO>({ url: `${this.baseUrl}/device`, method: 'PUT', data: device })
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},
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/**
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* 删除工单设备
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* @param workcaseId 工单ID
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* @param device 设备名称
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*/
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deleteWorkcaseDevice(workcaseId: string, device: string): Promise<ResultDomain<TbWorkcaseDeviceDTO>> {
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return request<TbWorkcaseDeviceDTO>({ url: `${this.baseUrl}/device/${workcaseId}/${device}`, method: 'DELETE' })
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},
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/**
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* 查询工单设备列表
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* @param filter 筛选条件
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*/
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getWorkcaseDeviceList(filter?: TbWorkcaseDeviceDTO): Promise<ResultDomain<TbWorkcaseDeviceDTO>> {
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return request<TbWorkcaseDeviceDTO>({ url: `${this.baseUrl}/device/list`, method: 'POST', data: filter || {} })
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},
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/**
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* 分页查询工单设备
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* @param pageRequest 分页请求
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*/
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getWorkcaseDevicePage(pageRequest: PageRequest<TbWorkcaseDeviceDTO>): Promise<ResultDomain<TbWorkcaseDeviceDTO>> {
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return request<TbWorkcaseDeviceDTO>({ url: `${this.baseUrl}/device/page`, method: 'POST', data: pageRequest })
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}
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}
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@@ -0,0 +1,281 @@
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import { request } from '../base'
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import type { ResultDomain, PageRequest } from '../../types'
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import type { TbWorkcaseDTO } from '../../types/workcase/workcase'
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import type {
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TbChatRoomDTO,
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TbChatRoomMemberDTO,
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TbChatRoomMessageDTO,
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TbCustomerServiceDTO,
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TbWordCloudDTO,
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ChatRoomVO,
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ChatMemberVO,
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ChatRoomMessageVO,
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CustomerServiceVO
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} from '../../types/workcase/chatRoom'
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// AI对话相关类型（简化版）
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interface TbChat {
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chatId?: string
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userId?: string
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title?: string
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status?: string
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}
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interface TbChatMessage {
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messageId?: string
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chatId?: string
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content?: string
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role?: string
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}
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interface ChatPrepareData {
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chatId?: string
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message?: string
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}
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/**
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* @description 工单对话相关接口
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* @filename workcaseChat.ts
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* @author cascade
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* @copyright xyzh
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* @since 2025-12-22
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*/
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export const workcaseChatAPI = {
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baseUrl: '/urban-lifeline/workcase/chat',
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// ====================== AI对话管理 ======================
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/**
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* 创建对话
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*/
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createChat(chat: TbChat): Promise<ResultDomain<TbChat>> {
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return request<TbChat>({ url: this.baseUrl, method: 'POST', data: chat })
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},
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/**
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* 更新对话
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*/
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updateChat(chat: TbChat): Promise<ResultDomain<TbChat>> {
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return request<TbChat>({ url: this.baseUrl, method: 'PUT', data: chat })
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},
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/**
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* 查询对话列表
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*/
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getChatList(filter: TbChat): Promise<ResultDomain<TbChat>> {
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return request<TbChat>({ url: `${this.baseUrl}/list`, method: 'POST', data: filter })
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},
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/**
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* 获取对话消息列表
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*/
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getChatMessageList(filter: TbChat): Promise<ResultDomain<TbChatMessage>> {
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return request<TbChatMessage>({ url: `${this.baseUrl}/message/list`, method: 'POST', data: filter })
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},
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/**
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* 准备对话会话
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*/
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prepareChatMessageSession(prepareData: ChatPrepareData): Promise<ResultDomain<string>> {
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return request<string>({ url: `${this.baseUrl}/prepare`, method: 'POST', data: prepareData })
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},
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/**
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* 流式对话（SSE）- 返回EventSource URL
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*/
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getStreamUrl(sessionId: string): string {
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return `${this.baseUrl}/stream/${sessionId}`
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},
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/**
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* 停止对话
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*/
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stopChat(filter: TbChat, taskId: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/stop/${taskId}`, method: 'POST', data: filter })
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},
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/**
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* 评论对话消息
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*/
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commentChatMessage(filter: TbChat, messageId: string, comment: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/comment?messageId=${messageId}&comment=${comment}`, method: 'POST', data: filter })
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},
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// ====================== 对话分析 ======================
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/**
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* 分析对话（AI预填工单信息）
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*/
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analyzeChat(chatId: string): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: `${this.baseUrl}/analyze/${chatId}`, method: 'GET' })
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},
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/**
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* 总结对话
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*/
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summaryChat(chatId: string): Promise<ResultDomain<TbWorkcaseDTO>> {
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return request<TbWorkcaseDTO>({ url: `${this.baseUrl}/summary/${chatId}`, method: 'POST' })
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},
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// ====================== ChatRoom聊天室管理 ======================
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/**
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* 创建聊天室
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*/
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createChatRoom(chatRoom: TbChatRoomDTO): Promise<ResultDomain<TbChatRoomDTO>> {
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return request<TbChatRoomDTO>({ url: `${this.baseUrl}/room`, method: 'POST', data: chatRoom })
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},
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/**
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* 更新聊天室
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*/
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updateChatRoom(chatRoom: TbChatRoomDTO): Promise<ResultDomain<TbChatRoomDTO>> {
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return request<TbChatRoomDTO>({ url: `${this.baseUrl}/room`, method: 'PUT', data: chatRoom })
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},
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/**
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* 关闭聊天室
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*/
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closeChatRoom(roomId: string, closedBy: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/room/${roomId}/close?closedBy=${closedBy}`, method: 'POST' })
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},
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/**
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* 获取聊天室详情
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*/
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getChatRoomById(roomId: string): Promise<ResultDomain<TbChatRoomDTO>> {
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return request<TbChatRoomDTO>({ url: `${this.baseUrl}/room/${roomId}`, method: 'GET' })
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},
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/**
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* 分页查询聊天室
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*/
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getChatRoomPage(pageRequest: PageRequest<TbChatRoomDTO>): Promise<ResultDomain<ChatRoomVO>> {
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return request<ChatRoomVO>({ url: `${this.baseUrl}/room/page`, method: 'POST', data: pageRequest })
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},
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// ====================== ChatRoom成员管理 ======================
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/**
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* 添加聊天室成员
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*/
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addChatRoomMember(member: TbChatRoomMemberDTO): Promise<ResultDomain<TbChatRoomMemberDTO>> {
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return request<TbChatRoomMemberDTO>({ url: `${this.baseUrl}/room/member`, method: 'POST', data: member })
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},
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/**
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* 移除聊天室成员
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*/
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removeChatRoomMember(memberId: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/room/member/${memberId}`, method: 'DELETE' })
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},
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/**
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* 获取聊天室成员列表
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*/
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getChatRoomMemberList(roomId: string): Promise<ResultDomain<ChatMemberVO>> {
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return request<ChatMemberVO>({ url: `${this.baseUrl}/room/${roomId}/members`, method: 'GET' })
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},
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// ====================== ChatRoom消息管理 ======================
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/**
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* 发送聊天室消息
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*/
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sendMessage(message: TbChatRoomMessageDTO): Promise<ResultDomain<TbChatRoomMessageDTO>> {
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return request<TbChatRoomMessageDTO>({ url: `${this.baseUrl}/room/message`, method: 'POST', data: message })
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},
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/**
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* 分页查询聊天室消息
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*/
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getChatMessagePage(pageRequest: PageRequest<TbChatRoomMessageDTO>): Promise<ResultDomain<ChatRoomMessageVO>> {
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return request<ChatRoomMessageVO>({ url: `${this.baseUrl}/room/message/page`, method: 'POST', data: pageRequest })
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},
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/**
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* 删除聊天室消息
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*/
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deleteMessage(messageId: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/room/message/${messageId}`, method: 'DELETE' })
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},
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// ====================== 客服人员管理 ======================
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/**
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* 添加客服人员
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*/
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addCustomerService(customerService: TbCustomerServiceDTO): Promise<ResultDomain<TbCustomerServiceDTO>> {
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return request<TbCustomerServiceDTO>({ url: `${this.baseUrl}/customer-service`, method: 'POST', data: customerService })
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},
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/**
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* 更新客服人员
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*/
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updateCustomerService(customerService: TbCustomerServiceDTO): Promise<ResultDomain<TbCustomerServiceDTO>> {
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return request<TbCustomerServiceDTO>({ url: `${this.baseUrl}/customer-service`, method: 'PUT', data: customerService })
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},
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/**
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* 删除客服人员
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*/
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deleteCustomerService(userId: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/customer-service/${userId}`, method: 'DELETE' })
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},
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/**
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* 分页查询客服人员
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*/
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getCustomerServicePage(pageRequest: PageRequest<TbCustomerServiceDTO>): Promise<ResultDomain<CustomerServiceVO>> {
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return request<CustomerServiceVO>({ url: `${this.baseUrl}/customer-service/page`, method: 'POST', data: pageRequest })
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},
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/**
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* 更新客服在线状态
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*/
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updateCustomerServiceStatus(userId: string, status: string): Promise<ResultDomain<boolean>> {
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return request<boolean>({ url: `${this.baseUrl}/customer-service/${userId}/status?status=${status}`, method: 'POST' })
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},
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/**
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* 获取可接待客服列表
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*/
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getAvailableCustomerServices(): Promise<ResultDomain<CustomerServiceVO>> {
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return request<CustomerServiceVO>({ url: `${this.baseUrl}/customer-service/available`, method: 'GET' })
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},
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/**
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* 自动分配客服
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*/
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assignCustomerService(roomId: string): Promise<ResultDomain<CustomerServiceVO>> {
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return request<CustomerServiceVO>({ url: `${this.baseUrl}/room/${roomId}/assign`, method: 'POST' })
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},
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// ====================== 词云管理 ======================
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/**
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* 添加词云
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*/
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addWordCloud(wordCloud: TbWordCloudDTO): Promise<ResultDomain<TbWordCloudDTO>> {
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return request<TbWordCloudDTO>({ url: `${this.baseUrl}/wordcloud`, method: 'POST', data: wordCloud })
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},
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/**
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* 更新词云
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*/
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updateWordCloud(wordCloud: TbWordCloudDTO): Promise<ResultDomain<TbWordCloudDTO>> {
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return request<TbWordCloudDTO>({ url: `${this.baseUrl}/wordcloud`, method: 'PUT', data: wordCloud })
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},
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/**
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* 查询词云列表
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*/
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getWordCloudList(filter: TbWordCloudDTO): Promise<ResultDomain<TbWordCloudDTO>> {
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return request<TbWordCloudDTO>({ url: `${this.baseUrl}/wordcloud/list`, method: 'POST', data: filter })
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},
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/**
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* 分页查询词云
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*/
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getWordCloudPage(pageRequest: PageRequest<TbWordCloudDTO>): Promise<ResultDomain<TbWordCloudDTO>> {
|
||||
return request<TbWordCloudDTO>({ url: `${this.baseUrl}/wordcloud/page`, method: 'POST', data: pageRequest })
|
||||
}
|
||||
}
|
||||
Reference in New Issue
Block a user