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会话总结工作流接入、前后端处理

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wangys
2026-01-01 15:12:29 +08:00
parent 4e373e6d2c
commit eb15706ccc
22 changed files with 1738 additions and 43 deletions
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24
urbanLifelineServ/.bin/database/postgres/sql/createTableWorkcase.sql
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@@ -113,6 +113,30 @@ CREATE INDEX idx_chat_msg_sender ON workcase.tb_chat_room_message(sender_id, sen
CREATE INDEX idx_chat_msg_ai ON workcase.tb_chat_room_message(ai_message_id) WHERE ai_message_id IS NOT NULL;
COMMENT ON TABLE workcase.tb_chat_room_message IS 'IM聊天消息表，包含AI对话和人工客服消息';
DROP TABLE IF EXISTS workcase.tb_chat_room_summary CASCADE;
CREATE TABLE workcase.tb_chat_room_summary (
optsn VARCHAR(50) NOT NULL, -- 流水号
summary_id VARCHAR(50) NOT NULL, -- 总结ID
room_id VARCHAR(50) NOT NULL, -- 聊天室ID
question TEXT DEFAULT NULL, -- 核心问题
needs VARCHAR(500)[] DEFAULT '{}', -- 核心诉求数组
answer TEXT DEFAULT NULL, -- 解决方案
workcloud VARCHAR(500)[] DEFAULT '{}', -- 词云关键词数组
message_count INTEGER DEFAULT 0, -- 参与总结的消息数量
summary_time TIMESTAMPTZ DEFAULT NULL, -- 总结生成时间
creator VARCHAR(50) NOT NULL, -- 创建人
create_time TIMESTAMPTZ NOT NULL DEFAULT now(), -- 创建时间
update_time TIMESTAMPTZ DEFAULT NULL, -- 更新时间
delete_time TIMESTAMPTZ DEFAULT NULL, -- 删除时间
deleted BOOLEAN NOT NULL DEFAULT false, -- 是否删除
PRIMARY KEY (summary_id),
UNIQUE (optsn)
);
CREATE INDEX idx_chat_room_summary_room ON workcase.tb_chat_room_summary(room_id, summary_time DESC);
CREATE INDEX idx_chat_room_summary_time ON workcase.tb_chat_room_summary(summary_time DESC);
COMMENT ON TABLE workcase.tb_chat_room_summary IS '聊天室总结表，保存AI生成的聊天总结分析';
-- 4. 视频会议表（Jitsi Meet）
-- 记录聊天室内创建的视频会议
DROP TABLE IF EXISTS workcase.tb_video_meeting CASCADE;

2
urbanLifelineServ/.bin/database/postgres/sql/initDataConfig.sql
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@@ -86,7 +86,7 @@ INSERT INTO config.tb_sys_config (
('CFG-0477', 'cfg_dify_retrieval_threshold', 'dify.knowledge.retrieval.score.threshold','相似度阈值', '0.5', 'DOUBLE', 'input', '检索相似度阈值', NULL, NULL, 'dify', 'mod_agent', 170, 1, '低于此阈值的文档将被过滤（0.0-1.0）', 'system', NULL, NULL, now(), NULL, NULL, false),
-- Dify workcase相关智能体配置
('CFG-0478', 'cfg_dify_workcase_chat', 'dify.workcase.agent.chat','泰豪小电AgentApiKey', 'app-CDKy0wYkPnl6dA6G7eu113Vw', 'String', 'input', '泰豪小电AgentApiKey', NULL, NULL, 'dify', 'mod_agent', 160, 1, '泰豪小电AgentApiKey', 'system', NULL, NULL, now(), NULL, NULL, false),
('CFG-0479', 'cfg_dify_workcase_summary', 'dify.workcase.agent.summary','工单总结AgentApikey', 'app-YMlj2B0m21KpYZPv3YdObi7r', 'String', 'input', '工单总结AgentApikey', NULL, NULL, 'dify', 'mod_agent', 170, 1, '工单总结AgentApikey', 'system', NULL, NULL, now(), NULL, NULL, false),
('CFG-0479', 'cfg_dify_workcase_summary', 'dify.workcase.workflow.summary','工单总结AgentApikey', 'app-YMlj2B0m21KpYZPv3YdObi7r', 'String', 'input', '工单总结AgentApikey', NULL, NULL, 'dify', 'mod_agent', 170, 1, '工单总结AgentApikey', 'system', NULL, NULL, now(), NULL, NULL, false),
-- 日志与审计