index修改

This commit is contained in:
2025-12-25 13:36:53 +08:00
parent 78db3fc9e4
commit eb827a961c
4 changed files with 85 additions and 97 deletions

View File

@@ -47,27 +47,12 @@ public class WorkcaseServiceImpl implements WorkcaseService {
public ResultDomain<TbWorkcaseDTO> createWorkcase(TbWorkcaseDTO workcase) { public ResultDomain<TbWorkcaseDTO> createWorkcase(TbWorkcaseDTO workcase) {
logger.info("创建工单: userId={}, type={}, roomId={}", workcase.getUserId(), workcase.getType(), workcase.getRoomId()); logger.info("创建工单: userId={}, type={}, roomId={}", workcase.getUserId(), workcase.getType(), workcase.getRoomId());
// 如果没有 roomId,先创建聊天室 // 前端应确保 roomId 已创建并传入
boolean needCreateRoom = (workcase.getRoomId() == null || workcase.getRoomId().isEmpty()); if (workcase.getRoomId() == null || workcase.getRoomId().isEmpty()) {
if (needCreateRoom) { logger.error("创建工单失败: roomId 不能为空");
logger.info("未提供 roomId先创建聊天室"); return ResultDomain.failure("缺少聊天室ID (roomId),无法创建工单");
TbChatRoomDTO chatRoom = new TbChatRoomDTO();
chatRoom.setGuestId(workcase.getUserId());
chatRoom.setGuestName(workcase.getUsername());
chatRoom.setRoomType("workcase");
chatRoom.setRoomName("工单客服-" + workcase.getUsername());
chatRoom.setStatus("active");
chatRoom.setCreator(workcase.getCreator());
ResultDomain<TbChatRoomDTO> roomResult = chatRoomService.createChatRoom(chatRoom);
if (!roomResult.getSuccess() || roomResult.getData() == null) {
logger.error("创建聊天室失败: {}", roomResult.getMessage());
return ResultDomain.failure("创建聊天室失败: " + roomResult.getMessage());
} }
workcase.setRoomId(roomResult.getData().getRoomId());
logger.info("聊天室创建成功: roomId={}", workcase.getRoomId());
}
if (workcase.getWorkcaseId() == null || workcase.getWorkcaseId().isEmpty()) { if (workcase.getWorkcaseId() == null || workcase.getWorkcaseId().isEmpty()) {
workcase.setWorkcaseId(IdUtil.generateUUID()); workcase.setWorkcaseId(IdUtil.generateUUID());
@@ -81,6 +66,7 @@ public class WorkcaseServiceImpl implements WorkcaseService {
if (workcase.getEmergency() == null || workcase.getEmergency().isEmpty()) { if (workcase.getEmergency() == null || workcase.getEmergency().isEmpty()) {
workcase.setEmergency("normal"); workcase.setEmergency("normal");
} }
// 统一由后端从登录态设置 creator避免前端传入不可信
workcase.setCreator(LoginUtil.getCurrentUserId()); workcase.setCreator(LoginUtil.getCurrentUserId());
int rows = workcaseMapper.insertWorkcase(workcase); int rows = workcaseMapper.insertWorkcase(workcase);

View File

@@ -413,26 +413,46 @@
} }
} }
// 显示工单创建器 // 直接跳转到工单详情页的 create 模式(复用 workcaseDetail 页面)
function showCreator() { async function showCreator() {
showWorkcaseCreator.value = true // 首页直接创建工单为了让工单和聊天室绑定这里先创建一个聊天室workcase类型再带 roomId 跳转
// 如果你希望“无聊天室也能创建工单”,后端 WorkcaseServiceImpl 也支持 roomId 为空时自动创建聊天室
uni.showLoading({ title: '正在创建工单...' })
try {
const res = await workcaseChatAPI.createChatRoom({
guestId: userInfo.value.userId || userInfo.value.wechatId,
guestName: userInfo.value.username || '访客',
roomName: `${userInfo.value.username || '访客'}的工单`,
roomType: 'workcase',
status: 'active',
aiSessionId: chatId.value || ''
})
uni.hideLoading()
if (res.success && res.data?.roomId) {
const roomId = res.data.roomId
uni.navigateTo({
url: `/pages/workcase/workcaseDetail/workcaseDetail?mode=create&roomId=${roomId}`
})
return
} }
// 隐藏工单创建器 uni.showToast({ title: res.message || '创建工单失败', icon: 'none' })
} catch (e) {
uni.hideLoading()
console.error('首页创建工单失败:', e)
uni.showToast({ title: '创建工单失败,请稍后重试', icon: 'none' })
}
}
// 兼容旧逻辑:不再使用页面内工单创建器
function hideCreator() { function hideCreator() {
showWorkcaseCreator.value = false showWorkcaseCreator.value = false
} }
// 工单创建成功 // 兼容旧逻辑:不再使用页面内工单创建
function onWorkcaseCreated(workcaseData : TbWorkcaseDTO) { function onWorkcaseCreated(workcaseData : TbWorkcaseDTO) {
hideCreator() hideCreator()
uni.showToast({
title: '工单创建成功',
icon: 'success'
})
// 添加成功消息
addMessage('bot', `工单创建成功!\n类型${workcaseData.type || ''}\n设备${workcaseData.device || ''}\n我们会尽快处理您的问题。`, ['查看工单', '创建新工单']) addMessage('bot', `工单创建成功!\n类型${workcaseData.type || ''}\n设备${workcaseData.device || ''}\n我们会尽快处理您的问题。`, ['查看工单', '创建新工单'])
} }

View File

@@ -254,35 +254,35 @@ onLoad((options: any) => {
// 处理 mode 参数 // 处理 mode 参数
if (options.mode === 'create') { if (options.mode === 'create') {
mode.value = 'create' mode.value = 'create'
// create 模式必须从上一页带入 roomId前端先建 room 的策略)
// 从 storage 读取登录信息 const roomId = options.roomId || ''
try { if (!roomId) {
let loginDomainRaw = uni.getStorageSync('loginDomain') uni.showToast({ title: '缺少roomId无法创建工单', icon: 'none' })
// 直接退出,避免后续提交失败
setTimeout(() => uni.navigateBack(), 800)
return
}
// 只使用 loginDomain没有就空
let username = '' let username = ''
let phone = '' let phone = ''
let userId = '' let userId = ''
let roomId = options.roomId || '' try {
const loginDomainRaw = uni.getStorageSync('loginDomain')
if (loginDomainRaw) { if (loginDomainRaw) {
// 如果是字符串,需要先解析 const loginDomain = typeof loginDomainRaw === 'string' ? JSON.parse(loginDomainRaw) : loginDomainRaw
let loginDomain = loginDomainRaw username = loginDomain?.userInfo?.username || ''
if (typeof loginDomainRaw === 'string') { phone = loginDomain?.user?.phone || ''
loginDomain = JSON.parse(loginDomainRaw) userId = loginDomain?.userInfo?.userId || ''
}
} catch (e) {
console.error('读取loginDomain失败:', e)
} }
// 尝试多种可能的字段路径
username = loginDomain.userInfo?.username
phone = loginDomain.user?.phone
userId = loginDomain.userInfo?.userId
}
// 创建模式,初始化表单并填充用户信息
workcase.value = { workcase.value = {
username: username, username,
phone: phone, phone,
userId: userId, userId,
roomId,
device: '', device: '',
type: '', type: '',
address: '', address: '',
@@ -290,30 +290,6 @@ onLoad((options: any) => {
emergency: 'normal', emergency: 'normal',
imgs: [] imgs: []
} }
// 如果有 roomId添加到工单数据中
if (roomId) {
workcase.value.roomId = roomId
}
} catch (error) {
console.error('读取用户信息失败:', error)
// 初始化空表单
workcase.value = {
username: '',
phone: '',
device: '',
type: '',
address: '',
description: '',
emergency: 'normal',
imgs: []
}
// 如果有 roomId添加到工单数据中
if (options.roomId) {
workcase.value.roomId = options.roomId
}
}
} else if (options.workcaseId) { } else if (options.workcaseId) {
// 查看模式 // 查看模式
workcaseId.value = options.workcaseId workcaseId.value = options.workcaseId
@@ -413,8 +389,12 @@ function getTimelineDotClass(status: string): string {
// 查看对话 // 查看对话
function handleViewChat() { function handleViewChat() {
if (!workcase.value.roomId) {
uni.showToast({ title: '未关联聊天室', icon: 'none' })
return
}
uni.navigateTo({ uni.navigateTo({
url: `/pages/chatRoom/chatRoom/chatRoom?roomId=${workcase.value.workcaseId}` url: `/pages/chatRoom/chatRoom/chatRoom?roomId=${workcase.value.roomId}`
}) })
} }
@@ -616,9 +596,12 @@ async function submitWorkcase() {
title: '工单创建成功', title: '工单创建成功',
icon: 'success' icon: 'success'
}) })
// 创建成功后直接回到该聊天室(闭环)
setTimeout(() => { setTimeout(() => {
uni.navigateBack() uni.redirectTo({
}, 1500) url: `/pages/chatRoom/chatRoom/chatRoom?roomId=${workcase.value.roomId}&workcaseId=${res.data.workcaseId || ''}`
})
}, 600)
} else { } else {
uni.showToast({ uni.showToast({
title: res.message || '创建失败', title: res.message || '创建失败',

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@@ -1 +0,0 @@
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